The paper investigates operational risk reporting behaviour and policy dissemination in the selling of financial products by a major British insurance company's call centres. The analysis of the predispositions of call centre employees to escalate operational risks within their working...

Individual perceptions of the economy are a key factor influencing voting decisions, yet they often deviate from movements in the real economy. This study investigates the formation of economic perceptions during a period of economic and political instability in the Czech Republic using a series...

Deprivation early in life has multiple long term consequences for both the individual and society. An increasing body of evidence finds that targeted, early interventions aimed at at-risk children and their families can reduce socioeconomic inequalities in children's skills and capabilities....