Similar Search Results

The Digital Healthcare Revolution : Towards Patient Centricity with Digitization, Service Innovation and Value Co-creation

Toni, Martina; Mattia, Giovanni - 2022

Chapter 1: Introduction -- Chapter 2: Healthcare in the 4.0 Era of Digitization -- Chapter 3: One Digital Health.-Chapter 4: Value-Based Healthcare -- Chapter 5: Value Co-creation and Stakeholders’ Engagement -- Chapter 6: The Evolution to Patient Centricity -- Chapter 7: Patient Experience --...

Persistent link: https://www.econbiz.de/10013418844

The effects of multi-disciplinary integrated care on healthcare utilization : evidence from a natural experiment in the UK

Goldzahl, Léontine; Stokes, Jonathan; Sutton, Matt - In: Health economics 31 (2022) 10, pp. 2142-2169

Persistent link: https://www.econbiz.de/10013461796

Assessing patient satisfaction with emergency department care delivery using a patient experience framework

Ferrand, Yann B.; Fredendall, Lawrence D.; Siemens, … - In: Quality management journal : QMJ 29 (2022) 3, pp. 160-182

Persistent link: https://www.econbiz.de/10013410705

Exploring characteristics of specialization as moderators of the link between specialization and patient experience of care

Schneider, Annika; Oppel, Eva-Maria - In: Health care management review : HCM review 47 (2022) 4, pp. 297-307

Persistent link: https://www.econbiz.de/10013411906

Creating value for patients through service encounter experiences : evidence from Turkey

Akin, Mahmut Selami; Okumuş, Abdullah - In: Asia Pacific journal of marketing and logistics 35 (2023) 4, pp. 828-848

Persistent link: https://www.econbiz.de/10014285902

The relationship between healthcare service provision models and patient experience

De Rosis, Sabina; Barchielli, Chiara; Vainieri, Milena; … - In: Journal of health organization and management 36 (2022) 9, pp. 1-24

Persistent link: https://www.econbiz.de/10014302936

Service composite quality as a strategic measure of patient well-being

Anderson, Jeffrey E.; Nguyen, Carlin; Tofighi, Maryam - In: Journal of strategic marketing 31 (2023) 4, pp. 940-960

Persistent link: https://www.econbiz.de/10014305059

The effect of hospitableness on positive emotions, experience, and well-being of hospital patients

Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014310662

How service design can improve the patient experience

Rego, Sofia; Pereira, Leandro; Dias, Álvaro Lopes; … - In: International journal of services, economics and management 13 (2022) 4, pp. 410-449

Persistent link: https://www.econbiz.de/10013552729

Tension in the emergency department? : the impact of flow stage times on managing patient-reported experiences and financial productivity

Smith, Jeffery S.; Shockley, Jeff; Anderson, Sidney; … - In: Decision sciences 53 (2022) 3, pp. 514-556

Persistent link: https://www.econbiz.de/10013332546