Purpose The purpose of this paper is to develop a new scale for measuring the scope (i.e. breadth and depth) of industrial service offering. Design/methodology/approach The scale and its constructs are developed by combining the key insights from prior literature and practitioners gained through...

Purpose – Product-manufacturing firms are increasingly positioning themselves as providers of industrial services and solutions. Despite the increasing conceptual interest in industrial services, empirical evidence about the factors that mediate the relationships between industrial services...

A review of the extant literature concludes that market-driven intangibles and innovations are increasingly considered to be the most critical firm-specific resources, but also finds a lack of elaboration of which types of these resources are most important. In this paper, we incorporate these...

The conventional model of energy production and consumption has come under severe scrutiny. Concerns related to climate change, increased energy needs and issues surrounding conventional sources of energy generation have highlighted a need to adopt sustainable means of energy generation....