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Mandatory and binding arbitration : effects on employee attitudes and recruiting results
Bernardin, H. John; Richey, Brenda E.; Castro, Stephanie L. - In: Human resource management 50 (2011) 2, pp. 175-200
Persistent link: https://www.econbiz.de/10009009677
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Is Alternative Justice Just : Adr Program Characteristics and Employee Fairness and Trust Perceptions
Richey, Brenda E.; Garbi, Esmeralda; Bernardin, H. John - 2015
Current employees (n = 301) of a Fortune 500 company considering the implementation of an ADR program evaluated scenarios describing four, commonly used programs. Mandatory programs were rated as less fair than voluntary ones, but there was no significant difference in the preference for a...
Persistent link: https://www.econbiz.de/10014112201
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Customer feedback as a critical performance dimension
Bernardin, H. John; Bernardin, H. John - In: New directions in human resource management, (pp. 1-27). 2003
Persistent link: https://www.econbiz.de/10002265284
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A stitch in time saves nine : survey measurement issues in organizational research
Castro, Stephanie L. - In: Entrepreneurship research journal : ERJ 1 (2011) 3, pp. 1-5
Persistent link: https://www.econbiz.de/10009347983
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A stitch in time saves nine : survey measurement issues in organizational research
Castro, Stephanie L. - In: Entrepreneurship research journal : ERJ 1 (2011) 3, pp. 1-5
Persistent link: https://www.econbiz.de/10009959324
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Human resource management : an experiential approach
Bernardin, H. John - 2010 - 5. ed.
Persistent link: https://www.econbiz.de/10003793125
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Human resource management : an experiential approach
Bernardin, H. John - 2007 - 4. ed.
Persistent link: https://www.econbiz.de/10003191659
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Development and validation of a forced choice scale to measure job-related discomfort among customer service representatives
Bernardin, H. John - In: Academy of Management journal : AMJ 30 (1987) 1, pp. 162-173
Persistent link: https://www.econbiz.de/10001032446
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Human resource management : an experiential approach
Bernardin, H. John - 2003 - 3. ed.
Persistent link: https://www.econbiz.de/10001678994
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Perceived Value of Mexican vs. US Products in Mexico, Venezuela and the United States: Implications for Mexican Firms - With the advent of NAFTA and the liberalization of Latin Ame...
Richey, Brenda E.; Rose, Patricia B.; Dominguez, Luis - In: Journal of global marketing 13 (1999) 2, pp. 49-66
Persistent link: https://www.econbiz.de/10006985777