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Antecedents of the voluntary performance of employees : clarifying the roles of employee satisfaction and trust

Chen, Tser-yieth; Hwang, Shiuh-nan; Liu, York - In: Public personnel management 41 (2012) 3, pp. 407-420

Persistent link: https://www.econbiz.de/10009659443

Trust-building mechanisms and relationship capital

Chen, Tser-yieth; Yeh, Tsai-lien; Yeh, Hsin-chun - In: Journal of relationship marketing : innovations & … 10 (2011) 3, pp. 113-144

Persistent link: https://www.econbiz.de/10009356219

A comparison of three-stage DEA and artificial neural network on the operational efficiency of semi-conductor firms in Taiwan

Liu, Hsiang-hsi; Chen, Tser-yieth; Chiu, Yung-ho; Kuo, … - In: Modern economy 4 (2013) 1, pp. 20-31

Persistent link: https://www.econbiz.de/10010201972

Strategic alliances and hotel efficiency in Taiwan

Yeh, Tsai-lien; Chen, Tser-yieth; Li, Chia-kai - In: International journal of business performance management 13 (2012) 1, pp. 28-45

Persistent link: https://www.econbiz.de/10009688890

Incorporating the credit ranking measure to evaluate the operating efficiency of financial holding companies in Taiwan

Liu, Hsiang-hsi; Chen, Tser-yieth; Chen, Jia-wen - 2013

One hears that the credit ranking score has increased technical efficiency in financial holding companies, when a data envelopment analysis (DEA) is employed. Our empirical results show that the credit ranking scores will obviously affect the estimated results of efficiency measurement in...

Persistent link: https://www.econbiz.de/10009763843

Service marketing tools influencing attitudinal loyalty and behavioural loyalty

Chen, Tser-yieth; Hsu, Hsin-Swai - In: International journal of electronic customer … 7 (2013) 3/4, pp. 173-190

Persistent link: https://www.econbiz.de/10010396378

The influence of merger and acquisition activities on corporate performance in the Taiwanese telecommunications industry

Liu, Hsiang-Hsi; Chen, Tser-yieth; Pai, Lin-Yen - In: The service industries journal 27 (2007) 7/8, pp. 1041-1051

Persistent link: https://www.econbiz.de/10003598950

Mitigating CO2 emissions by adjusting the power generation mix in Taiwan

Hsu, George J. Y.; Chen, Tser-yieth - In: International journal of global energy issues : IJGEI 23 (2005) 4, pp. 360-373

Persistent link: https://www.econbiz.de/10002862789

Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport

Chen, Tser-yieth; Ling, Yu-Mei - In: International journal of electronic customer … 2 (2008) 3, pp. 276-296

Persistent link: https://www.econbiz.de/10003779504

Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies

Chen, Tser-yieth; Chou, Yu-Ting - In: International journal of electronic customer … 1 (2007/08) 1, pp. 41-60

Persistent link: https://www.econbiz.de/10003754259