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The roller coaster of happiness : an investigation of interns' happiness variability, LMX, and job-seeking goals
Masterson, Courtney; Sun, Jiaqing; Wayne, Sandy J.; … - In: Journal of vocational behavior 131 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10013271269
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The role of customer experience in the formation of customer engagement in the retail banking industry : mediation and moderation analysis
Chepur, Jyothi; Bellamkonda, Raja Shekhar - In: International journal of electronic customer … 13 (2022) 4, pp. 357-387
Persistent link: https://www.econbiz.de/10014309491
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The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
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Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu; Girish V. G. - In: International journal of hospitality management 111 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
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Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim; Köseoglu, Mehmet Ali; Arici, … - In: The service industries journal 42 (2022) 11/12, pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
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Feeling grateful versus happy? : the effects of emotional appeals in advertisements on self-made products
Japutra, Arnold; Septianto, Felix; Can, Ali Selcuk - In: Journal of retailing and consumer services 69 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013401640
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Measuring customer experience in situ : the link between appraisals, emotions and overall assessments
Liu, Wei; Sparks, Beverley; Coghlan, Alexandra - In: International journal of hospitality management 59 (2016), pp. 42-49
Persistent link: https://www.econbiz.de/10011609929
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Does emotion affect distance learning students' satisfaction during the COVID-19 lockdown?
Musella, Flaminia; Guglielmetti Mugion, Roberta; Zanda, … - In: Total quality management & business excellence 34 (2023) 7/8, pp. 847-869
Persistent link: https://www.econbiz.de/10014549091
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Museums and social media : the case of the Museum of Natural History of Florence
Lazzeretti, Luciana; Sartori, Andrea; Innocenti, Niccolò - In: International review on public and non-profit marketing 12 (2015) 3, pp. 267-283
Persistent link: https://www.econbiz.de/10011410788
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The exotic veil : managing tourist perceptions of national history and statehood in Oman
Causevic, Senija; Neal, Mark - In: Tourism management : research, policies, practice 71 (2019), pp. 504-517
Persistent link: https://www.econbiz.de/10011988012