Similar Search Results

The influence of servant leadership on restaurant employee engagement

Carter, Danon; Baghurst, Timothy - In: Journal of business ethics : JOBE 124 (2014) 3, pp. 453-464

Persistent link: https://www.econbiz.de/10010431360

The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context

Jung, Jin Ho; Yoo, Jaewon; Jung, Yeonsung - In: Journal of service theory and practice 32 (2022) 2, pp. 232-257

Persistent link: https://www.econbiz.de/10013190891

Customer satisfaction : role of customer service, innovation, and price in the laundry industry in Ghana

Amoako, George Kofi - In: Journal of African business 23 (2022) 1, pp. 146-164

Persistent link: https://www.econbiz.de/10012821570

Corporate culture and firm performance : a service-oriented perspective

Vigolo, Vania; Bonfanti, Angelo; Magliocca, Pierpaolo; … - In: International journal of managerial and financial accounting 8 (2016) 2, pp. 109-123

Persistent link: https://www.econbiz.de/10011643411

Managing customer switching behavior in the banking industry

Thaichon, Park; Quach, Sara; Bavalur, Amulya Sai; Nair, … - In: Services marketing quarterly 38 (2017) 3, pp. 142-154

Persistent link: https://www.econbiz.de/10011756714

Effects of perceived value and customer service on brand satisfaction

Sebastián-Morillas, Ana; Monfort, Abel; López, Belén - In: Journal of promotion management : innovations in … 30 (2024) 2, pp. 187-203

Persistent link: https://www.econbiz.de/10014447597

The power of AI : enhancing customer loyalty through satisfaction and efficiency

Singh, Pragya; Singh, Vandana - In: Cogent business & management 11 (2024) 1, pp. 1-14

In the rapidly evolving landscape of customer service, integrating AI-powered solutionshas emerged as a game-changer. This study delves into the intricate dynamics of AI-Powered Customer Service and its profound impact on customer loyalty, specifically focusing on the mediating roles played by...

Persistent link: https://www.econbiz.de/10014526490

Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai

Murthy, Kota Sreenivasa; Kumar, K. Sai - In: International journal of business competition and … 8 (2023) 3, pp. 132-146

Persistent link: https://www.econbiz.de/10015064260

The effect of servant leadership on employee turnover in SMEs : the role of career growth potential and employee voice

Amah, Okechukwu Ethelbert; Oyetunde, Kabiru - In: International journal of entrepreneurship and small … 48 (2023) 4, pp. 432-453

Persistent link: https://www.econbiz.de/10014311481

Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market

Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12

Persistent link: https://www.econbiz.de/10009713929