To understand overseas travel choice behavior of persons with reduced mobility, this paper examines the perceptions in a sample of such people from Taiwan. The results indicate that the three most important items for people with reduced mobility from traveling overseas, are barrier-free airport...

This paper examines passengers' valuations on airline service attributes using stated preference analysis in the direct flight air market between Taiwan and China. An experiment design reflecting the characteristics of low cost airlines is used to collect stated preference data from Taiwanese...

This paper focuses on the estimation of systematic risks in a sample of airlines by using three time-varying models (i.e. the Schwert and Seguin model, the multivariate GARCH model and the Kalman filter algorithm) as well as the conventional capital asset pricing model. Using both domestic and...

This paper examines recreational cyclists' preferences for bicycle routes in Taiwan using the stated preference method. The multinomial logit model is employed to estimate the relative influences of facility attributes on bicycle route choice behaviour, while the latent class model is adopted in...

Instead of using the SERVQUAL-type scale, this study conceptualizes e-service quality by two dimensions -- process quality and outcome quality -- and explores the relationships between process quality, outcome quality, satisfaction, and behavioural intentions in the context of online travel...

This paper estimates the efficiency of students in English universities using Data Envelopment Analysis (DEA) and a new dataset which is able to capture the behaviour of university students. Two output variables are specified: the classification of a university degree, and student satisfaction....

This paper aims to explore the effects of rational and habitual factors on mode choice behaviors in a motorcycle-dependent region. Both a discrete choice model and theory of planned behavior (TPB) are employed to examine mode choice behaviors. A sample was obtained from two major cities in...

This study investigates the relationships between the antecedents of job stress, such as work-to-family and family-to-work conflicts, and consequences, such as job satisfaction, organizational commitment and turnover intentions, of flight attendants who are typically characterized as undertaking...

This study examines the relationships between brand equity, brand preference, and purchase intentions on international air passengers’ decisions in Taiwan. The findings indicate positive relationships between brand equity, brand preference, and purchase intentions with a moderation effect...

This study looks at the effects of job satisfaction, organizational commitment, and individual factors on flight attendants’ turnover intentions. It makes use of samples of the attendants from a Taiwanese airline company. From the results of a logistic regression analysis, two aspects of...