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International journal of production research
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Industrial marketing management : the international journal for industrial and high-tech firms
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Springer eBook Collection
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Lecture notes in business information processing : LNBIP
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Journal of industrial engineering and management : JIEM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Europäische Hochschulschriften / 5
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Springer eBook Collection / Business and Economics
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European research studies
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Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
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International journal of six sigma and competitive advantage : IJSSCA
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
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1
Performance-based contracting : a literature review and future research directions
Selviaridis, Kostas
;
Wynstra, Finn
- In:
International journal of production research
53
(
2015
)
12
,
pp. 3505-3540
Persistent link: https://www.econbiz.de/10011341373
Saved in:
2
Shared Service Center oder Business Process Outsourcing?
Dibbern, Jens
;
Heinzl, Armin
;
Schell, Holger
- In:
IM : die Fachzeitschrift für Information, Management …
23
(
2008
)
4
,
pp. 46-54
Persistent link: https://www.econbiz.de/10003786388
Saved in:
3
Inventory service-level agreements as coordination mechanisms : the effect of review periods
Katok, Elena
;
Thomas, Douglas J.
;
Davis, Andrew
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
4
,
pp. 609-624
Persistent link: https://www.econbiz.de/10003773477
Saved in:
4
Strategische Analyse und Businessplan für Prozessoptimierungsdienstleistungen mit Hilfe von quantitativen Werkzeugen
Meierhofer, Jürg
-
2006
Persistent link: https://www.econbiz.de/10003316529
Saved in:
5
IT-Servicemanagement
Kopperger, Dietmar
;
Kunsmann, Jörg
;
Weisbecker, Anette
- In:
Handbuch IT-Management : Konzepte, Methoden, Lösungen …
,
(pp. 125-262)
.
2009
Persistent link: https://www.econbiz.de/10003859560
Saved in:
6
Business-oriented service design in practice : learnings from a Swiss universal bank
Kohlmann, Falk
;
Alt, Rainer
- In:
Proceedings / First International Symposium on Services …
,
(pp. 201-215)
.
2009
Persistent link: https://www.econbiz.de/10003862610
Saved in:
7
The convergence of factory and service operations in the 21st century : directions for research and education
Goldhar, Joel
;
Berg, Daniel
- In:
International journal of services technology and management
11
(
2009
)
3
,
pp. 223-228
Persistent link: https://www.econbiz.de/10003852628
Saved in:
8
Service oriented technology management to imporve organizational agility
Demirkan, Haluk
;
Goul, Michael
- In:
International journal of innovation and technology …
6
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003887363
Saved in:
9
Business Process Modelling as a synchronisation tool : improving client-provider communication in a context of service outsourcing
Sánchez Chaparro, Teresa
;
Durán Heras, Alfonso
; …
- In:
International journal of information technology and …
8
(
2009
)
4
,
pp. 412-428
Persistent link: https://www.econbiz.de/10003895837
Saved in:
10
Elektronische Prozesse im Key Account Management
Brand, Thorsten
-
2007
Persistent link: https://www.econbiz.de/10003420216
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