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Effectiveness of IT service management capability : value co-creation and value facilitation mechanisms
Winkler, Till J.; Wulf, Jochen - In: Journal of management information systems : JMIS 36 (2019) 2, pp. 639-675
Persistent link: https://www.econbiz.de/10012198601
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Evaluation of the StrAli-BPM approach : strategic alignment with BPM using agreements in different levels
Salles, Guilherme B. M.; Fantinato, Marcelo; Barros, … - In: International journal of business information systems : … 27 (2018) 4, pp. 433-465
Persistent link: https://www.econbiz.de/10011856687
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Co-creation of value in IT service processes using semantic MediaWiki
Schmidt, Rainer; Dengler, Frank; Kieninger, Axel - In: Business Process Management Workshops : BPM 2009 …, (pp. 255-265). 2010
Persistent link: https://www.econbiz.de/10003954204
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Transitioning to value co-development
Sebastiani, Roberta; Corsaro, Daniela; Vargo, Stephen L. - In: Managing consumer services : factory or theater?, (pp. 131-149). 2014
Persistent link: https://www.econbiz.de/10010478144
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Understanding the Role of ‘Process’ in Value Co-Creation
Agrawal, Amit - 2014
Existing research on value co-creation enumerates value as an outcome of co-creation process The purpose of this article is to lay emphasis on process, not only for its role in co-creation of value but process itself being a value. Process has been largely studied from the viewpoint of value...
Persistent link: https://www.econbiz.de/10013054328
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Value cocreation in new service development : a process-based view of resource dependency
Wang, Qiang; Oshri, Ilan; Zhao, Xiande - In: European journal of marketing 56 (2022) 1, pp. 184-208
Persistent link: https://www.econbiz.de/10012798646
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Knowledge processing and ecosystem co-creation for process innovation : managing joint knowledge processing in process innovation projects
Sjödin, Rönnberg David - In: International entrepreneurship and management journal 15 (2019) 1, pp. 135-162
Persistent link: https://www.econbiz.de/10012226501
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Value creation in usage processes : investigating the micro-foundations of "value-in-use"
Pfisterer, Lucas; Roth, Stefan - In: Marketing : ZFP ; journal of research and management 40 (2018) 3, pp. 31-42
Persistent link: https://www.econbiz.de/10011913387
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A holistic view of value generation process in a SSBI environment : a service dominant logic perspective
Bani-Hani, Imad; Pareigis, Jörg; Tona, Olgerta; … - In: Journal of decision systems 27 (2018), pp. 46-55
Persistent link: https://www.econbiz.de/10012161962
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Key dimensions of brand value co-creation and its impacts upon customer perception and brand performance : an empirical research in the context of industrial service
Zhang, Jing; He, Yong - In: Nankai business review international 5 (2014) 1, pp. 43-69
Persistent link: https://www.econbiz.de/10010337749