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Manhas, Vishal Kumar; Gupta, Parmarth; Gupta, Himanshu - In: International journal of Indian culture and business … 11 (2015) 4, pp. 405-421

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The influences of internal service quality and job standardization on job satisfaction with supports as mediators : flight attendants at branch workplace

Jiang, Chunfang; Wu, Kuo-ping - In: The international journal of human resource management 25 (2014) 19, pp. 2644-2666

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Quantity, quality, and satisfaction with mentoring : what matters most?

Xu, Xiaohong; Payne, Stephanie C. - In: Journal of career development 41 (2014) 6, pp. 507-525

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Emotional labour and its psychometric outcomes on the service providers of the hotel industry

Saini, Dipneet; Singh, Manjit - In: International journal of leisure and tourism marketing … 7 (2020) 1, pp. 44-66

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The influence of individual factors on hospitality students’ internship satisfaction : the mediation role of perceived importance

Sihombing, Irene Hanna H. - In: Global business and finance review 26 (2021) 1, pp. 9-21

Purpose: This study explains the effect of academic preparedness, positive attitude, and self-initiative towards satisfaction in students’ industrial training (internship) program. Those three independent variables are dimensions of individual factors variable, while individual factors...

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The role of total quality management (5S) on service quality, job satisfaction and work place safety in banking industry : Tehran Tejarat Bank agencies

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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics

Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20

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The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University

Pseiridis, Anastasia N.; Agiomirgianakis, George M.; … - In: Theoretical economics letters 7 (2017) 5, pp. 1318-1334

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Internal marketing of Indian retail banks and the impact on employee job satisfaction

Venkata Sai Srinivasa Rao Muramalla - In: International journal of business excellence : IJBEX 24 (2021) 2, pp. 206-226

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