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Boone, Verneshia - In: Cases on consumer-centric marketing management, (pp. 278-287). 2014

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The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study

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Assessing the quality of a decision support E-service

Springer, Mark; Tyran, Craig; Ross, Steve - In: International journal of e-business research : an … 9 (2013) 2, pp. 61-80

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Auditing service providers : supporting auditors in cross-organizational settings

Bachlechner, Daniel; Thalmann, Stefan; Manhart, Markus - In: Managerial auditing journal 29 (2014) 4, pp. 286-303

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An empirical model of home internet service quality in Thailand

Thaichon, Paramaporn; Lobo, Antonio; Mitsis, Ann - In: Asia Pacific journal of marketing and logistics 26 (2014) 2, pp. 190-210

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Net neutrality : a progress report

Krämer, Jan; Wiewiorra, Lukas; Weinhardt, Christof - In: Telecommunications policy : the international journal … 37 (2013) 9, pp. 794-813

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Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels

Du, Fei; Yang, Feng; Liang, Liang; Yang, Mingming - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 136-155

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Dimensions of lodging guest satisfaction among guests with mobility challenges : a mixed-method analysis of web-based texts

Zhang, Ye; Cole, Shu Tian - In: Tourism management : research, policies, practice 53 (2016), pp. 13-27

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Internet service providers' service quality and its effect on customer loyalty of different usage patterns

Quach, Sara; Thaichon, Paramaporn; Jebarajakirthy, Charles - In: Journal of retailing and consumer services 29 (2016), pp. 104-113

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Net neutrality principles and its impact on quality of experience based service differentiation in mobile networks

Martínez, Luis; Álvarez San-Jaime, Oscar; Markendahl, Jan - 2015

The overall goal of the incorporation of QoE in the mobile networks deployment is related to optimizing end-user QoE, while making efficient use of network resources and maintaining a satisfied customer base that guarantees the commercial success of the provider's business model. However, the...

Persistent link: https://www.econbiz.de/10011526246