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Moderators of the negativity effect : commitment, identification, and consumer sensitivity to corporate social performance
Liu, Tsung-chi; Wang, Chung-yu; Wu, Li wei - In: Psychology & marketing 27 (2010) 1, pp. 54-70
Persistent link: https://www.econbiz.de/10003952177
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Customer loyalty and the role of relationship length
Wang, Chung-yu; Wu, Li wei - In: Managing service quality : MSQ ; an international journal 22 (2012) 1, pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
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Satisfaction and zone of tolerance : the moderating roles of elaboration and loyalty programs
Wu, Li wei; Wang, Chung-yu - In: Managing service quality : MSQ ; an international journal 22 (2012) 1, pp. 38-57
Persistent link: https://www.econbiz.de/10009500701
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Managing innovation through co-production in interfirm partnering
Wu, Li wei; Lii, Yuan-shuh; Wang, Chung-Yu - In: Journal of business research : JBR 68 (2015) 11, pp. 2248-2253
Persistent link: https://www.econbiz.de/10011389311
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Quality dimensions in online communities influence purchase intentions
Wang, Chung-Yu; Lee, Hsiao-Ching; Wu, Li wei; Liu, … - In: Management decision : MD 55 (2017) 9, pp. 1984-1998
Persistent link: https://www.econbiz.de/10011779017
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Value co-creation or value co-destruction : co-production and its double-sided effect
Wu, Li wei; Rouyer, Ellen; Wang, Chung-Yu - In: International journal of bank marketing 40 (2022) 4, pp. 842-864
Persistent link: https://www.econbiz.de/10013396423
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Beyond satisfaction : the relative importance of locational convenience, interpersonal relationships, and commitment across service types
Wu, Li wei - In: Managing service quality : MSQ ; an international journal 21 (2011) 3, pp. 240-263
Persistent link: https://www.econbiz.de/10009232065
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Satisfaction, inertia, and customer loyalty in the varying levels of the zone of tolerance and alternative attractiveness
Wu, Li wei - In: The journal of services marketing 25 (2011) 5, pp. 310-322
Persistent link: https://www.econbiz.de/10009272264
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The bright side and dark side of co-production : a dyadic analysis
Wu, Li wei - In: Management decision : MD 55 (2017) 3, pp. 614-631
Persistent link: https://www.econbiz.de/10011704317
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Customer retention and cross-buying in the banking industry : an integration of service attributes, satisfaction and trust
Liu, Tsung-Chi; Wu, Li wei - In: Journal of financial services marketing : JFSM 12 (2007/08) 2, pp. 132-145
Persistent link: https://www.econbiz.de/10003697763