This paper examines whether the perceived risk of online purchasing by consumers varies with the frequency of previous purchases, satisfaction with previous purchase experiences, the good/service orientation of an intended purchase and the level of purchase decision involvement required. No...

The viability of ethnic market targeting can be increased through high provider retention by customers. Concepts of loyalty and switching are explored and applied to a study of the Portuguese community in Sydney, Australia. Considering three classes of products, the aims are to examine...

Sales force automation refers to the automation of sales activities within an organization. Depending on the context, SFA may refer to the concept, the tools or the system. Because the literature refers to the importance of customer value creation and competitive advantage in considering SFA,...

This dissertation presents a theoretical model of information systems (IS) project management that aims to improve the rate of project success, estimated at time of writing to be less than 50% despite over thirty years of experience. The inquiry into IS managementand the development of the CED...

Today's global economy and increased internationalization of business activity are forcing business schools to internationalize their business curriculum, including the accounting curriculum, in order to educate and prepare students to practice globally. However, universities must possess or...

For the past two decades, accounting educators and professional bodies have made calls for internationalizing the accounting curriculum (AAA 1986; AECC 1990; AACSB 1994; IFAC 2002). The International Accounting Standards Committee (IASC) has established international accounting standards for worldwide...

The strategic importance attained by the notion of corporate social responsibility (CSR) over the past two decades has encouraged a greater understanding of the historical processes through which it has evolved and been consolidated in the corporate world. However, the role played by...

The objective of this chapter is to evaluate the theoretical debate on the choice of an exchange rate regime in light of the empirical evidence with a view to suggesting appropriate exchange rate regimes that are conducive for poverty reduction. Due to its obvious implications for poverty, the...

There is now a consensus that economic growth is a dominant determinant of poverty. That is, poverty reduction requires sustained economic growth significantly above the population growth so that per capita income continues to rise. Economic growth raises mean income and reduces the proportion...

The study of technological innovation covers a broad range of issues. Everything, from the public funding of science, research policy to the role of universities, from the business development of new products and services, the financing of innovation, institutional arrangements through to the...