Similar Search Results

Towards green trust : the influences of green perceived quality, green perceived risk, and green satisfaction

Chen, Yu-Shan; Chang, Ching-Hsun - In: Management decision : MD 51 (2013) 1, pp. 63-82

Purpose: This study aims to combine the literature on green marketing and relationship marketing into a new managerial framework of green trust. In addition, this study seeks to elaborate the relationships among green perceived quality, green perceived risk, green satisfaction, and green trust....

Persistent link: https://www.econbiz.de/10009725652

Customer loyalty to service providers : examining the role of service quality, customer satisfaction and trust

Setó-Pamies, Dolors - In: Total quality management & business excellence : an … 23 (2012) 11, pp. 1257-1271

Persistent link: https://www.econbiz.de/10009687538

Network strength, transaction-specific investments, inter-personal trust, and relationship satisfaction in Chinese agri-food SMEs

Lu, Hualiang; Feng, Shuyi; Trienekens, Jacques; Omta, … - In: China agricultural economic review : publ. in … 4 (2012) 3, pp. 363-378

Persistent link: https://www.econbiz.de/10009667275

Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics

Leonidou, Leonidas C.; Kvasova, Olga; Leonidou, … - In: Journal of business ethics : JOBE 112 (2013) 3, pp. 397-415

Persistent link: https://www.econbiz.de/10009715159

The untapped potential of marketing for evaluating the effectiveness of nonprofit organizations : a framework proposal

García, Marta Rey; González, Luis Ignacio Álvarez; … - In: International review on public and non-profit marketing 10 (2013) 2, pp. 87-102

Persistent link: https://www.econbiz.de/10009761507

Effects of service quality and salesperson characteristics on consumer trust and relationship commitment : an empirical study on insurance buyers in India

Panda, Tapan K. - In: Vision : the journal of business perspective 17 (2013) 4, pp. 285-292

Persistent link: https://www.econbiz.de/10010357652

Factors affecting online tourism group buying and the moderating role of loyalty

Kim, Myung-Ja; Lee, Choong-Ki; Chung, Namho; Kim, Woo Gon - In: Journal of travel research : a quarterly publication of … 53 (2014) 3, pp. 380-394

Persistent link: https://www.econbiz.de/10010358298

Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities

Bruhn, Manfred; Schnebelen, Stefanie; Schäfer, Daniela B. - In: Industrial marketing management : the international … 43 (2014) 1, pp. 164-176

Persistent link: https://www.econbiz.de/10010359357

Investigating relationships among festival quality, satisfaction, trust, and support : the case of an oriental medicine festival

Song, Hak-jun; Lee, Choong-Ki; Kim, Myungja; Bendle, … - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 211-228

Persistent link: https://www.econbiz.de/10010361782

Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice

Cheng, Vincent T. P.; Loi, Mei Kun - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 1-15

Persistent link: https://www.econbiz.de/10010361829