This paper develops a bank reputation model, in an environment of economic crisis specifically marked by the nationalization of Bankia and the offer of financial rescue from the Eurogroup to Spain. From a study among four hundred bank customers, an index is developed reflecting the new...

The aim of this paper is to analyze the impact of autonomy at work and organizations' support for their employees on employee well-being and, ultimately, their commitment to their work, and how employees' emotional intelligence mediates between these constructs. We distributed a 5-point Likert...