//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of the quality o...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
USA
330,292
United States
291,701
Consumer behaviour
83,602
Konsumentenverhalten
81,152
Theorie
51,888
Theory
51,140
Service quality
21,767
Dienstleistungsqualität
21,016
Deutschland
19,023
Schätzung
18,851
Estimation
17,977
Qualitätsmanagement
16,907
Germany
16,403
Customer satisfaction
15,533
Quality management
15,221
Kundenzufriedenheit
13,950
Relationship marketing
13,503
Beziehungsmarketing
13,428
Großbritannien
13,147
United Kingdom
11,584
EU-Staaten
11,076
Japan
10,924
EU countries
10,645
Welt
9,513
World
9,276
Vereinigte Staaten
8,853
Brand management
8,817
Markenführung
8,771
Geldpolitik
8,613
Monetary policy
8,219
Vergleich
8,159
China
8,060
Comparison
7,779
Wirkungsanalyse
7,680
Kanada
7,567
Börsenkurs
7,500
Brand image
7,472
Impact assessment
7,461
Markenimage
7,428
Share price
7,362
more ...
less ...
Online availability
All
Free
83,627
Undetermined
80,124
Type of publication
All
Article
255,947
Book / Working Paper
202,688
Journal
4,493
Other
206
Database
8
Type of publication (narrower categories)
All
Article in journal
205,773
Aufsatz in Zeitschrift
205,773
Graue Literatur
71,974
Non-commercial literature
71,974
Working Paper
58,630
Arbeitspapier
53,902
Aufsatz im Buch
31,160
Book section
31,160
Hochschulschrift
12,138
Collection of articles of several authors
10,662
Sammelwerk
10,662
Thesis
9,377
Amtsdruckschrift
9,298
Government document
9,298
research-article
5,183
Aufsatzsammlung
4,441
Konferenzschrift
4,148
Lehrbuch
3,807
Textbook
3,632
Case study
2,961
Fallstudie
2,961
Bibliografie enthalten
2,789
Bibliography included
2,789
Conference proceedings
2,480
Statistik
2,422
Statistics
2,075
Collection of articles written by one author
1,913
Sammlung
1,913
Bibliographie
1,688
Conference paper
1,650
Konferenzbeitrag
1,650
Glossar enthalten
1,625
Glossary included
1,625
No longer published / No longer aquired
1,553
Dissertation u.a. Prüfungsschriften
1,436
Reprint
1,039
Article
968
Bibliografie
947
Mehrbändiges Werk
708
Multi-volume publication
708
more ...
less ...
Language
All
English
412,986
German
26,227
Undetermined
19,245
French
2,293
Spanish
1,292
Italian
570
Russian
442
Polish
253
Portuguese
158
Dutch
140
Hungarian
127
Swedish
98
Danish
63
Czech
39
Chinese
39
Finnish
37
Norwegian
37
Romanian
31
Slovak
28
Croatian
27
Lithuanian
20
Serbian
18
Bulgarian
16
Ukrainian
16
Slovenian
11
Malay (macrolanguage)
9
Japanese
8
Korean
8
Turkish
8
Multiple languages
6
Indonesian
5
Arabic
4
Latvian
4
Valencian
3
Macedonian
3
Albanian
3
Bosnian
2
Modern Greek (1453-)
2
Estonian
2
Thai
2
more ...
less ...
Author
All
Neumark, David
312
Glaeser, Edward L.
304
Poterba, James M.
254
Heckman, James J.
248
Gruber, Jonathan
237
Freeman, Richard B.
234
Autor, David H.
232
Auerbach, Alan J.
231
Cutler, David M.
230
Gupta, Rangan
228
Krueger, Alan B.
225
Wolff, Edward N.
213
Mitchell, Olivia S.
211
Bordo, Michael D.
205
Hanson, Gordon H.
204
Caporale, Guglielmo Maria
203
Katz, Lawrence F.
203
Kotlikoff, Laurence J.
199
Stulz, René M.
197
Burkhauser, Richard V.
195
Cebula, Richard J.
195
Goldin, Claudia
195
Feldstein, Martin S.
192
Haltiwanger, John C.
189
Fairlie, Robert W.
183
Viscusi, W. Kip
180
Hamermesh, Daniel S.
178
Audretsch, David B.
173
Wise, David A.
172
Currie, Janet M.
169
Bloom, Nicholas
168
Slemrod, Joel
168
Card, David E.
166
Acemoglu, Daron
164
Borjas, George J.
164
Gil-Alaña, Luis A.
164
Chiswick, Barry R.
159
Gordon, Robert J.
157
List, John A.
154
Han, Heesup
153
more ...
less ...
Institution
All
National Bureau of Economic Research
4,524
USA / General Accounting Office
717
USA / Bureau of the Census
506
IGI Global
402
OECD
384
Springer Fachmedien Wiesbaden
257
Brookings Institution
204
USA / Economic Research Service
194
USA / Congress / Joint Economic Committee
176
American Enterprise Institute for Public Policy Research
171
USA / Congress / Senate / Committee on Finance
170
Federal Reserve Bank of St. Louis
167
World Trade Organization
162
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
161
Edward Elgar Publishing
156
USA / Government Accountability Office
150
American Council of Voluntary Agencies for Foreign Service
123
USA / Bureau of Labor Statistics
122
International Monetary Fund
118
USA / Congress / Budget Office
115
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
115
USA / Congress / House of Representatives / Committee on Ways and Means
113
World Bank
108
Russell Sage Foundation
107
USA / Congress / Senate / Committee on Banking, Housing and Urban Affairs
105
Forschungsinstitut zur Zukunft der Arbeit
102
Federal Reserve Bank of San Francisco
100
USA
99
International Labour Organization (ILO), United Nations
96
USA / Treasury Department
95
USA / Congress / House of Representatives / Committee on Ways and Means / Committee on Ways and Means / Subcommittee on Trade
90
Federal Reserve Bank of New York
85
International Monetary Fund (IMF)
85
USA / Office of Technology Assessment
85
Technical Assistance Information Cleaning House
84
USA / Congress / House of Representatives
82
Verlag Dr. Kovač
80
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
79
Federal Reserve Bank of Chicago
79
USA / Congress / Senate / Committee on Foreign Relations
78
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
11,680
NBER working paper series
4,333
Journal of business research : JBR
2,614
The American economic review
2,463
Journal of retailing and consumer services
2,129
Discussion paper / Centre for Economic Policy Research
2,070
Discussion paper series / IZA
2,048
NBER Working Paper
1,910
International journal of hospitality management
1,662
American journal of agricultural economics
1,630
The review of economics and statistics
1,482
The journal of finance : the journal of the American Finance Association
1,460
Working paper
1,386
The review of financial studies
1,384
Applied economics
1,376
Economics letters
1,043
CESifo working papers
979
SpringerLink / Bücher
978
IZA Discussion Papers
957
Economic review
930
Journal of banking & finance
925
Southern economic journal
904
Economic inquiry : journal of the Western Economic Association International
897
Finance and economics discussion series
890
Monthly labor review : MLR
877
Journal of financial economics
857
National tax journal
855
International journal of consumer studies
820
Journal of financial and quantitative analysis : JFQA
818
The journal of futures markets
797
European journal of operational research : EJOR
794
Journal of human resources : JHR
794
Journal of business ethics : JOBE
775
Psychology & marketing
773
Journal of money, credit and banking : JMCB
766
International journal of production research
759
Management science : journal of the Institute for Operations Research and the Management Sciences
755
Journal of political economy
722
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
715
The journal of economic perspectives : EP ; a journal of the American Economic Association
711
more ...
less ...
Source
All
ECONIS (ZBW)
422,310
USB Cologne (EcoSocSci)
22,301
Other ZBW resources
6,995
EconStor
6,127
RePEc
4,524
BASE
543
OLC EcoSci
304
USB Cologne (business full texts)
135
ArchiDok
103
more ...
less ...
Showing
11
-
20
of
463,342
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
12
A study of service quality, corporate social responsibility, hospital image, and hospital value creation in Medan
Lubis, Arlina Nurbaity
;
Lumbanraja, Prihatin
;
Lubis, …
- In:
European research studies
20
(
2017
)
4B
,
pp. 125-133
Persistent link: https://www.econbiz.de/10012219568
Saved in:
13
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
14
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
15
Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
16
Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
Namkung, Young
;
Jang, Soo Cheong Shawn
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1233-1259
Persistent link: https://www.econbiz.de/10008661743
Saved in:
17
The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
18
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
19
Ensuring customer satisfaction through service qualtiy and image management in the hospitality industry : a conceptual perspective
Tamwatin, Utid
;
Trimetssontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
1
,
pp. 59-83
Persistent link: https://www.econbiz.de/10011339317
Saved in:
20
Effects of authentic atmospherics in ethnic restaurants : investigating
Chinese
restaurants
Jang, Soocheong
;
Liu, Yinghua
;
Namkung, Young
- In:
International journal of contemporary hospitality management
23
(
2011
)
5
,
pp. 662-680
Persistent link: https://www.econbiz.de/10009267063
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->