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Relationships between Hofstede's cultural dimensions and tourist satisfaction : a cross-country cross-sample examination

Huang, Songshan; Crotts, John - In: Tourism management : research, policies, practice 72 (2019), pp. 232-241

Persistent link: https://www.econbiz.de/10011995967

The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions

Wen, Chao; Qin, Hong; Prybutok, Victor R.; Blankson, Charles - In: Quality management journal : QMJ 19 (2012) 4, pp. 7-23

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The importance and formalization of service quality dimensions : a comparison of Chile and the USA

Guesalaga, Rodrigo; Pitta, Dennis - In: The journal of consumer marketing 31 (2014) 2, pp. 145-151

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Developers and terminators in hypermarkets' relationships with Chinese customers

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Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh : the role of self-direction value and price fairness

Hasan, Abdulla Al-Towfiq - In: South Asian journal of marketing 3 (2022) 2, pp. 116-134

Purpose This paper investigates the effect of perceived value (hedonic value, utilitarian value, and conditional value) on customers’ behavioral intentions toward dining at Chinese restaurants in Bangladesh. Moreover, this study examines the mediating effect of self-direction value and the...

Persistent link: https://www.econbiz.de/10014226236

Core Chinese cultural values : perceived justice and post-recovery satisfaction in higher education services

Lee, Joseph Lok-Man; Cheng, Calvin Wah-On; Liu, Vanessa … - In: Service business 16 (2022) 3, pp. 743-770

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Research of ethics, values and cross-cultural differences on China, Mexiko or the United States

Villatoro, Jonny; Chang, John; Lane, Samuel - In: Journal of technology management in China 9 (2014) 2, pp. 133-154

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China and U.S. organizational culture via value statements : an emic-etic yin-yang approach

Koch, Bradley J.; Koch, Pamela Tremain; Deng, Yiheng - In: Asian business & management 22 (2023) 3, pp. 1094-1130

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The moderating role of nationality on the satisfaction loyalty link : evidence from the tourism industry

Pantouvakis, Angelos - In: Total quality management & business excellence : an … 24 (2013) 10, pp. 1174-1187

Persistent link: https://www.econbiz.de/10009793740

The role of individualism vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values

Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of economic psychology : research in economic … 51 (2015), pp. 261-278

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