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Service fascination : gaining competitive advantage through experiential self-service systems
Zagel, Christian - 2016
Persistent link: https://www.econbiz.de/10011417735
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Online im Stationär-Handel : Regelverlängerungs- und Assistenzsysteme
Janz, Oliver - 2018 - 1. Auflage
Persistent link: https://www.econbiz.de/10012225865
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Configuring retail fulfillment processes for omni-channel customer steering
Wollenburg, Johannes; Holzapfel, Andreas; Hübner, Alexander - In: International journal of electronic commerce : IJEC 22 (2018) 4, pp. 540-575
Persistent link: https://www.econbiz.de/10011932690
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Indexing fashion Omnichannel Retailing performance
Bock, Tobias; Zawiasinski, Tim; Bug, Peter - 2017
Persistent link: https://www.econbiz.de/10012659867
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The long road to omni-channel retailing : an assessment of channel integration levels across fashion and apparel retailers
Acquila-Natale, Emiliano; Chaparro-Peláez, Julián - In: European journal of international management : EJIM 14 (2020) 6, pp. 999-1023
Persistent link: https://www.econbiz.de/10012316159
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Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan; Kent, Anthony - In: Journal of retailing and consumer services 65 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
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Click & Collect im Bekleidungseinzelhandel : Paketshop oder Omni-Channel-Erlebniseinkauf
Janz, Oliver - 2016 - 1. Auflage
Persistent link: https://www.econbiz.de/10013447200
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Return to Store : Mit Online-Retouren im Stationärhandel richtig umgehen
Janz, Oliver - 2017 - 1. Auflage
Persistent link: https://www.econbiz.de/10013447209
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Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas; Soysal, Gonca; Zentner, Alejandro - In: Journal of retailing 99 (2023) 1, pp. 46-65
Persistent link: https://www.econbiz.de/10014283357