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This study explores the role of perceived customer value and loyalty relationships in mobile wallet (M-wallet). The study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional value-satisfaction-loyalty relationship. A total of 214...
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This study was conducted to determine the effect of Customer Satisfaction, Trust, Price and Quality Service to Repurchase Interests in Online Shop In this research involved 200 respondents in the city. This research was conducted within two months ie from October to November. This research...
Persistent link: https://www.econbiz.de/10012845085
This study aims to determine the effect of trust, satisfaction, perception of risk and quality website to purchase … results showed that there are significant between trust, satisfaction, and perception of risk toward buying interest online … value of > 0.5 and values Average Variance Extracted (AVE) trust, satisfaction, perception of risk, quality websites and …
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Purpose - The present study is aimed at examining the antecedents of online shopping user behavior and customer satisfaction. More specifically, (1) the effect of social influence, variety seeking behavior, advertising and convenience on user behavior, and (2) the effect of user behavior on...
Persistent link: https://www.econbiz.de/10013341302