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The role of national culture o...
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Dienstleistungsqualität
43
Service quality
43
Consumer behaviour
38
Konsumentenverhalten
38
Customer satisfaction
27
Kundenzufriedenheit
27
United States
20
Ghana
19
USA
17
Quality management
16
Qualitätsmanagement
16
Beziehungsmarketing
14
Relationship marketing
14
Marketing management
12
Marketingmanagement
12
Brand management
11
Markenführung
11
Online retailing
10
Online-Handel
10
Hospital
8
Internet marketing
8
Krankenhaus
8
Online-Marketing
8
Fast-food industry
7
Firm performance
7
Innovation adoption
7
Innovationsakzeptanz
7
Product quality
7
Produktqualität
7
Schnellgastronomie
7
service quality
7
B-to-B-Marketing
6
Business-to-business marketing
6
Corporate social responsibility
6
Gesundheitsversorgung
6
Health care
6
Lieferantenmanagement
6
PLS-SEM
6
Structural equation model
6
Strukturgleichungsmodell
6
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Undetermined
101
Free
22
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Article
262
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11
Other
11
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Article in journal
131
Aufsatz in Zeitschrift
131
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6
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6
Collection of articles of several authors
3
Sammelwerk
3
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2
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2
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1
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Language
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English
184
Undetermined
100
Author
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Prybutok, Victor R.
128
Blankson, Charles
117
Qin, Hong
55
Zhang, Xiaoni
22
Boakye, Kwabena G.
16
Wen, Chao
15
Kappelman, Leon A.
12
Kalafatis, Stavros P.
10
Peak, Daniel A.
10
Ryan, Sherry D.
10
Koh, Chang E.
9
Prybutok, Gayle
9
Fang, Jiaming
8
Harun, Ahasan
8
Hossain, Muhammad Muazzem
8
Paswan, Audhesh K.
8
Prybutok, Victor
8
Strutton, David
8
Landrum, Hollis
7
Cheng, Julian Ming-Sung
6
Coffie, Stanley
6
Darley, William K.
6
Fang, Kai-Tai
6
Mahmoud, Mahmoud Abdulai
6
Spears, Nancy
6
Beyerlein, Michael
5
Chatterjee, Kashinath
5
Cheng, Julian Ming Sung
5
Guzman, Francisco
5
Hinson, Robert
4
Ketron, Seth
4
Landrum, Hollis T.
4
Talukder, Majharul
4
Zhou, Jun
4
Ashton, Triss
3
Crawford, John C.
3
Hirunyawipada, Tanawat
3
Holmes, Gary R.
3
Huang, Ping
3
Koong, Kai S.
3
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Institute for Transportation Studies (ITS), University of California-Berkeley
2
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Quality management journal : QMJ
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of services and standards
11
Statistics & Probability Letters
11
Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of retailing and consumer services
7
Journal of current issues and research in advertising : JCIRA
6
Thunderbird international business review
6
Metrika
5
The journal of business & industrial marketing
5
International journal of quality and service sciences
4
Journal of advertising research
4
Journal of marketing management : MM
4
The international journal of bank marketing : IJBM
4
The journal of retail marketing management research : JRMMR
4
Africa journal of management
3
European Journal of Operational Research
3
European journal of marketing : EJM
3
Information resources management journal : IRMJ ; an official publication of the Information Resources Management Association
3
International journal of quality & reliability management
3
International journal of services technology and management
3
Journal of African business
3
Journal of business research : JBR
3
Journal of decision systems
3
Journal of electronic commerce research : JECR
3
Journal of global marketing
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Operations management research : OMR ; advancing practice through theory
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
Thunderbird International Business Review
3
Administrative Sciences
2
Business process management journal
2
Industrial management & data systems
2
Information systems and e-business management : ISeB
2
International journal of advertising : the quarterly review of marketing communications
2
International journal of business and systems research
2
International journal of productivity and quality management : IJPQM
2
International journal of services and standards : IJSS
2
Journal of Forecasting
2
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Source
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ECONIS (ZBW)
144
OLC EcoSci
79
RePEc
34
Other ZBW resources
14
BASE
11
EconStor
2
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1
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
Saved in:
2
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
Saved in:
3
The Role of National Culture on Relationships Between Customers' Perception of Quality, Values, Satisfaction, and Behavioral Intentions - A look at the Chinese culture and the Amer...
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-24
Persistent link: https://www.econbiz.de/10010035756
Saved in:
4
Consumer heterogeneity, perceived value, and repurchase decision-making in online shopping : the role of gender, age, and shopping motives
Fang, Jiaming
;
Wen, Chao
;
George, Benjamin
;
Prybutok, …
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
2
,
pp. 116-131
Persistent link: https://www.econbiz.de/10011487659
Saved in:
5
Co-viewing experience in video websites : the effect of social presence on e-loyalty
Fang, Jiaming
;
Chen, Lei
;
Wen, Chao
;
Prybutok, Victor R.
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 446-476
Persistent link: https://www.econbiz.de/10011884555
Saved in:
6
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
7
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
8
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
9
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
10
Using importance ratings to create an information service quality measure
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
International journal of services and standards
6
(
2010
)
3/4
,
pp. 295-307
Persistent link: https://www.econbiz.de/10008938344
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