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Revisiting customers' perception of service quality in fast food restaurants
Namin, Aidin - In: Journal of retailing and consumer services 34 (2017), pp. 70-81
Persistent link: https://www.econbiz.de/10011628999
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Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha; Pech, Richard Jan - In: Global business review 19 (2018) 6, pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
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Investigating the antecedents of African fast food customers' loyalty : a self-congruity perspective
Shamah, Rania A. M.; Mason, Michela C.; Moretti, Andrea; … - In: Journal of business research : JBR 86 (2018), pp. 446-456
Persistent link: https://www.econbiz.de/10011855373
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Factors affecting the attitudes and revisit-inclination at fast food establishments : an empirical inquiry among university scholars in Patiala, Punjab, India
Dhillon, Parminder Singh - In: South Asian journal of management : SAJM 30 (2023) 3, pp. 141-158
Persistent link: https://www.econbiz.de/10014438978
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The role of customer orientation in creating customer value in fast-food restaurants
Helal, Mohamed Youssef Ibrahim - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 2359-2381
Persistent link: https://www.econbiz.de/10014446374
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Servicescapes and social servicescapes : impact on perceived usefulness, choice satisfaction and behavior at fast-food restaurants
Asghar, Awes; Asif, Ruba; Akhtar, Nadeem - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2121-2143
Persistent link: https://www.econbiz.de/10015053206
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Social presence and service satisfaction : the moderating role of cultural value-orientation
He, Yi; Chen, Qimei; Alden, Dana - In: Journal of consumer behaviour : an international … 11 (2012) 2, pp. 170-176
Persistent link: https://www.econbiz.de/10009548799
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The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: Journal of travel and tourism marketing 33 (2016), pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
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Understanding Chinese vacationers' perceived destination restorative qualities : cross-cultural validation of the perceived destination restorative qualities scale
Chen, Ganghua; Huang, Songshan; Zhang, Dandan - In: Journal of travel and tourism marketing 34 (2017) 8, pp. 1115-1127
Persistent link: https://www.econbiz.de/10011758825
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The antecedence of customer loyalty in traditional restaurants in East Java, Indonesia
Susanti, Christina Esti - In: International journal of process management and … 4 (2014) 1, pp. 22-35
Persistent link: https://www.econbiz.de/10010390788