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A study on website quality and its impact on customer satisfaction with reference to ecommerce companies

Krishnamoorthy, D.; Vigram, R. P. - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 888-895

Persistent link: https://www.econbiz.de/10012543113

A structural relationship model of factors affecting customer loyalty for retail convenience store business in Bangkok, Thailand

Ratana Klankaew; Vinai Panjakajornsak - In: Journal for global business advancement : JGBA 10 (2017) 4, pp. 349-369

Persistent link: https://www.econbiz.de/10011817853

The influence of perceived quality, perceived value, and customer expectation on customer satisfaction : an empirical study on independent surveyor industry in Indonesia

Hannan, Sufrin; Budi Suharjo; Nurmalina, Rita; Kirbrandoko - In: International journal of applied business and economic … 14 (2016) 2, pp. 603-613

Persistent link: https://www.econbiz.de/10011900524

Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials

Jain, Manu; Dixit, Saumya; Shukla, Amit - In: The international review of retail, distribution and … 33 (2023) 1, pp. 23-43

Persistent link: https://www.econbiz.de/10014226377

The influence of perceived price and quality of delivery on online repeat purchase intention : the evidence from Vietnamese purchasers

Phan Tan Luc; Le, Thu-Hang - In: Cogent business & management 10 (2023) 1, pp. 1-13

The purpose of this study is to explore the role of perceived price and delivery quality in influencing the repeat purchase intention through perceived value and consumer satisfaction. A total of 791 survey questionnaires were collected by the convenience sampling method from consumers who have...

Persistent link: https://www.econbiz.de/10014466457

How were perceived quality, satisfaction, and loyalty affected by sensory in F&B?

Nguyen Hong Quan; Nguyen Thuy Linh; Tran Le Thu Thao; … - In: International journal of services and standards : IJSS 14 (2024) 1, pp. 1-27

Persistent link: https://www.econbiz.de/10015066987

The role of individualism vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values

Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of economic psychology : research in economic … 51 (2015), pp. 261-278

Persistent link: https://www.econbiz.de/10011506906

Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions

Prayag, Girish; Khoo-Lattimore, Catheryn; Sitruk, Jonathan - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 24-46

Persistent link: https://www.econbiz.de/10010526376

Investigating the effect of place quality and word-of-mouth communication on intention to revisit the city of military service

Akbari, Mohsen; Chaijani, Milad Hooshmand; Derakhshan, … - In: International journal of leisure and tourism marketing … 4 (2015) 3/4, pp. 207-221

Persistent link: https://www.econbiz.de/10011541331

The effect of service quality and product diversity on customer loyalty : the role of customer satisfaction and word of mouth

Tjahjaningsih, Endang; Ningsih, Dewi Handayani Untari; … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 12, pp. 481-490

Persistent link: https://www.econbiz.de/10012672063