Introduces a new model of the “management of innovation” process, especially as it applies to the complex environment of engineering based ew product development programmes. A review of previous attempts at modelling the management of innovation concludes that such models are becoming...

The results of a three‐year research programme into the current practice and organisation of new product development are described. The results of a major survey of some 150 companies, in which the McKinsey 7S model was used to provide a structured analysis of all aspects of new product...

A two‐year experimental programme to apply the research findings of a research programme into the practice and organisation of new product development is described. It was conducted within a large manufacturing subsidiary of a major international organisation. The results from the past...

Many companies are restructuring key business processes to break down barriers between departments. Underlying these efforts is the belief that value is created through horizontal work flows ‐ flows which cut across traditional vertically organized functions and end at some point of contact...

Concurrent engineering is all the rage in new‐product development. It is helping such US high‐technology firms as Boeing and Lockheed Martin Corp. to improve their designs and get new products on to the market faster. But it throws up a number of important human‐resource problems....

Over the past 15 years, many UK car manufacturers have learned that quality must be designed into cars before they are manufactured ‐ it is expensive, if not misguided, to create quality by inspection after the car has left the production line. Examines the rigorous cost management technique...

Purpose – The purpose of this paper is to incorporate social exchange theory to elaborate on the antecedents that underlie consumers’ trust of innovative financial product providers. In particular, this study investigates the mediating role of positive moods in stimulating customer trust....

Discusses event pacing (companies reacting to various changes) and time pacing (creating new products/services, etc.) and looks at their differences in detail. Identifies three areas in particular where transition management is crucial. Employs two insets, one on specification trade‐offs, the...

Analysing the relationship between firms' openness to external knowledge and their innovation performance is nothing new. What is new is studying how this relationship fares in latecomer economic contexts such as Nigeria, and that is the focus of this paper. Using unique micro-level innovation...

The intersection of the standard altruism hypothesis with the quite strong evidence that bequests tend to be equal suggests that inter-vivos transfers should be strongly compensatory. Yet the available evidence is not in congruence with this implication. It has therefore been inferred that the...