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Customer and employee co-creation of radical service innovations
Melton, Horace; Hartline, Michael D. - In: The journal of services marketing 29 (2015) 2, pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
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The roles of employee-employee collaboration and employee-customer collaboration in fitness service innovation : a comparison of frontline and non-frontline employees
Wang, Fong Jia; Chiu, Weisheng; Tseng, Kuo-Feng; Cho, Heetae - In: International journal of sports marketing & sponsorship 24 (2023) 4, pp. 793-813
Persistent link: https://www.econbiz.de/10014377685
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Building a model of successful collaborative learning for company innovativeness
Sudolska, Agata; Lis, Andrzej - In: Journal of entrepreneurship, management and innovation … 10 (2014) 3, pp. 109-137
Persistent link: https://www.econbiz.de/10011453157
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Exploring the pathways of learning from project failure and success in new product development teams
Balzano, Marco; Marzi, Giacomo - In: Technovation : the international journal of … 128 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014491012
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Challenges for product and service providers in open innovation with customers in business-to-business markets
Paasi, Jaako; Lappalainen, Inka; Rantala, Tuija; … - In: International journal of innovation management 18 (2014) 2, pp. 1-27
Persistent link: https://www.econbiz.de/10010374621
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Service innovation capability for enhancing marketing performance : an SDL perspectives
Heng, Lie; Ferdinand, Augusty Tae; Afifah, Nur; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 2, pp. 623-632
orientation on marketing performance through a strategic bridge variable, service innovation capability, and consumer … value innovation for attracting customers and as a stepping-stone for enhancing marketing performance. Data were collected …
Persistent link: https://www.econbiz.de/10012502311
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A framework for innovative service design
Furrer, Olivier; Sudharshan, Devanathan; Tsiotsou, … - In: The service industries journal 36 (2016) 9/10, pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
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How big data analytics enables service innovation : materiality, affordance, and the individualization of service
Lehrer, Christiane; Wieneke, Alexander; Vom Brocke, Jan; … - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 424-460
Persistent link: https://www.econbiz.de/10011885755
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How do firms open up the front-end of service innovation? : a case study of it-based service firms in Thailand
Thanasopon, Bundit; Papadopoulos, Thanos; Vidgen, Richard - In: International journal of innovation management 22 (2018) 1, pp. 1850010-1-42
Persistent link: https://www.econbiz.de/10011850121
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Innovating with stakeholders to co-create value in cultural tourism experiences : a case study of Schokland in the Netherlands
Mijnheer, Christina L.; Gamble, Jordan R. - In: Journal of marketing management : JMM ; journal of the … 39 (2023) 5/6, pp. 389-413
Persistent link: https://www.econbiz.de/10014299298