Purpose – By studying the leadership role of management and faculty in a Pakistani University to find out gaps in the delivery of technology integrated services in enrolment and advisory capacity offered at the beginning of every new term at the University of Central Punjab in Lahore,...

Purpose – The purpose of this paper is to discuss the differing views of the students studying in private universities in Pakistan about quality and the gap that exists between their expectations and actual experiences from the services provided. Design/methodology/approach – The research...

We often read slogans like "Without women, no development" but are women really advancing? We still need to know 1) whether women’s career paths are as smooth as that of men’s? 2) Can they claim and bargain for their desired compensations and promotions; 3) 0r they can easily relocate...

This is a theoretical paper attempted at meta-synthesis of many researches done globally as well as in Pakistan exploring the impact of globalization upon the higher education, particularly at the business and management schools in private universities of Pakistan. The universities are...

Purpose – The purpose of this paper is to explore the scope of application of systems thinking and cybernetics for change management by presenting the case of a private university of Pakistan. Six Sigma has been tested as a possible solution to the problems faced by the institution....