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The impact of competition on management quality : evidence from public hospitals
Bloom, Nicholas; Propper, Carol; Seiler, Stephan; Van … - 2010
Persistent link: https://www.econbiz.de/10003994168
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The impact of competition on manangement quality : evidence from public hospitals
Propper, Carol; Bloom, Nicholas; Seiler, Stephan; Van … - 2010
Persistent link: https://www.econbiz.de/10003994265
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The impact of competition on management quality : evidence from public hospitals
Bloom, Nicholas; Propper, Carol; Seiler, Stephan; Van … - 2010
Persistent link: https://www.econbiz.de/10003994673
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The impact of competition on management quality : evidence from public hospitals
Bloom, Nicholas; Propper, Carol; Seiler, Stephan; Van … - In: The review of economic studies 82 (2015) 2, pp. 457-489
Persistent link: https://www.econbiz.de/10011346207
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HRM in healthcare : the role of work engagement
Shantz, Amanda; Alfes, Kerstin; Arevshatian, Lilith - In: Personnel review : a professional journal reporting new … 45 (2016) 2, pp. 274-295
Persistent link: https://www.econbiz.de/10011517098
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Fostering Employee Engagement : Factors Contributing to Quality of Services in Hospitality Sector
Rajini, G. - 2017
The study aims to analyze the influence of attributes on employee engagement in hotels which is one of the most important vertical in hospitality sector, and to study its impact on quality of services. Data collection was to gather and measure information on variables of interest, in an...
Persistent link: https://www.econbiz.de/10012964175
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Driving employees to serve customers beyond their roles in the Vietnamese hospitality industry : the roles of paternalistic leadership and discretionary HR practices
Luu Trong Tuan - In: Tourism management : research, policies, practice 69 (2018), pp. 132-144
Persistent link: https://www.econbiz.de/10011903424
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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics
Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20
Persistent link: https://www.econbiz.de/10012157697
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Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine; Ma, Erdan; Wong, IpKin Anthony - In: Journal of hospitality marketing & management 28 (2019) 1, pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
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Fostering Employee Engagement : Factors Contributing to Quality of Services in Hospitality Sector
Rajini, G. - 2017
The study aims to analyze the influence of attributes on employee engagement in hotels which is one of the most important vertical in hospitality sector, and to study its impact on quality of services. Data collection was to gather and measure information on variables of interest, in an...
Persistent link: https://www.econbiz.de/10014121517