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A multicultural service sensit...
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Consumer behaviour
47
Konsumentenverhalten
45
Relationship marketing
18
Beziehungsmarketing
17
Retail trade
15
Einzelhandel
14
Transformative service research
12
Dienstleistungssektor
9
Internet marketing
9
Online-Marketing
9
Service industry
9
Brand management
8
Customer satisfaction
8
Dienstleistungsqualität
8
Service quality
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Social Web
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Social web
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Markenführung
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Attention restoration theory
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Health care
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Kundenzufriedenheit
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China
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Data protection
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Datenschutz
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Servicescape
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Homosexuality
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Homosexualität
4
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4
Macau
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Shopping center
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USA
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United States
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transformative service research
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Article
140
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research-article
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Sammelwerk
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Language
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English
116
Undetermined
30
Author
All
Rosenbaum, Mark S.
88
Labrecque, Lauren I.
32
Rosenbaum, Mark
24
Wong, IpKin Anthony
14
Milne, George R.
10
Contreras Ramirez, Germán
7
Markos, Ereni
7
Massiah, Carolyn
7
Russell-Bennett, Rebekah
7
Edwards, Karen
6
Wozniak, Richard
6
Contreras Ramírez, Germán
5
Kuntze, Ronald
5
Walsh, Gianfranco
5
Fisk, Raymond P.
4
Giraldo, Mario
4
Ostrom, Amy L.
4
Seger-Guttmann, Tali
4
Friman, Margareta
3
Kim, Kawon Kathy
3
LABRECQUE, LAUREN I.
3
MILNE, GEORGE R.
3
Martin, Drew
3
Montoya, Detra Y.
3
Otalora, Mauricio Losada
3
Ramírez, Germán Contreras
3
Swani, Kunal
3
Yuksel, Mujde
3
Anderson, Laurel
2
Asare, Anthony K.
2
Biswas, Dipayan
2
Cheng, Mingming
2
Contreras-Ramírez, Germán
2
Corus, Canan
2
El-Manstrly, Dahlia
2
Gallan, Andrew S.
2
Gonzalez-Arcos, Claudia Fernanda
2
Khare, Adwait
2
Kuppelwieser, Volker
2
Lehmann, Donald R.
2
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The journal of services marketing
19
Journal of retailing and consumer services
11
The service industries journal
10
Journal of business research : JBR
9
Journal of Services Marketing
8
International journal of retail & distribution management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of Service Management
4
Journal of service management
4
Psychology & Marketing
4
Psychology & marketing
4
Business horizons
3
Journal of consumer affairs : official publication of the American Council on Consumer Interests
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
British journal of management : BJM
2
Health marketing quarterly
2
International Journal of Culture, Tourism and Hospitality Research
2
International Journal of Retail & Distribution Management
2
Journal of Business Research
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing education : JME
2
Journal of marketing management : MM
2
Journal of retailing
2
Journal of the Academy of Marketing Science
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Marketing Intelligence & Planning
2
Marketing letters : a journal of research in marketing
2
Online consumer behavior : theory and research in social media, advertising, and e-tail
2
The international review of retail, distribution and consumer research
2
Business Horizons
1
International journal of hospitality management
1
Journal of Consumer Affairs
1
Journal of Consumer Marketing
1
Journal of Consumer Psychology
1
Journal of Research in Interactive Marketing
1
Journal of Service Theory and Practice
1
Journal of advertising
1
Journal of education for business
1
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ECONIS (ZBW)
89
OLC EcoSci
27
Other ZBW resources
26
RePEc
4
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81
Disparate satisfaction scores? Consider your customer's country-of-origin : a case study
Seger-Guttmann, Tali
;
Vilnai-Yavetz, Iris
;
Rosenbaum, …
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 189-206
Persistent link: https://www.econbiz.de/10011704063
Saved in:
82
The dark side of experience-seeking mall shoppers
Rosenbaum, Mark
;
Losada Otalora, Mauricio
;
Contreras …
- In:
International journal of retail & distribution management
44
(
2016
)
12
,
pp. 1206-1222
Persistent link: https://www.econbiz.de/10011643927
Saved in:
83
Constructing a bridge to multicultural marketplace well-being : a consumer-centered framework for marketer action
Demangeot, Catherine
;
Kipnis, Eva
;
Pullig, Chris
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 339-353
Persistent link: https://www.econbiz.de/10012023811
Saved in:
84
Special double issue: hospitality, healthcare, and design
Rosenbaum, Mark S.
(
ed.
);
Verma, Rohit
(
ed.
); …
-
2018
Persistent link: https://www.econbiz.de/10011848016
Saved in:
85
Encouraging male participation in cancer resource centers
El-Manstrly, Dahlia
;
Rosenbaum, Mark S.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011848041
Saved in:
86
The digitization of health care retailing
Rosenbaum, Mark
;
Contreras Ramírez, Germán
;
Edwards, Karen
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 432-446
Persistent link: https://www.econbiz.de/10011813342
Saved in:
87
Understanding Nepalese labor migration to Gulf countries
Malla, Binayak
;
Rosenbaum, Mark S.
- In:
Journal of poverty : innovations on social, political & …
21
(
2017
)
4/6
,
pp. 411-433
Persistent link: https://www.econbiz.de/10011817076
Saved in:
88
Designing retail spaces for inclusion
Edwards, Karen
;
Rosenbaum, Mark S.
;
Brosdahl, Deborah
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 182-190
Persistent link: https://www.econbiz.de/10011904380
Saved in:
89
A neuroscientific perspective of consumer responses to retail greenery
Rosenbaum, Mark S.
;
Ramírez, Germán Contreras
;
Matos, …
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1034-1045
Persistent link: https://www.econbiz.de/10012207437
Saved in:
90
How to create a realistic customer journey map
Rosenbaum, Mark S.
;
Losada Otalora, Mauricio
;
Contreras …
- In:
Business horizons
60
(
2017
)
1
,
pp. 143-150
Persistent link: https://www.econbiz.de/10011771642
Saved in:
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