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The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa; Neves, Sara - In: Journal of strategic marketing 22 (2014) 6, pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
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Value-based promotion : a consumer retention tool in electronics goods market
Joy, Gemini V.; James, P. S.; Kumar, K. Senthil - In: International journal of value chain management : IJVCM 7 (2014) 2, pp. 124-133
Persistent link: https://www.econbiz.de/10010484383
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A novel utility-based model for identifying the customer value in online shopping
Tabaei, Zahra; Fathian, Mohammad - In: International journal of electronic business 11 (2014) 2, pp. 119-152
Persistent link: https://www.econbiz.de/10010392064
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Factors influencing smartphone repurchase
Leelakulthanit, Orose; Hongcharu, Boonchai - In: Journal of business & economics research 10 (2012) 11, pp. 623-628
Persistent link: https://www.econbiz.de/10009673264
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Do retail alliances enhance customer experience? : examining the relationship between alliance value and customer satisfaction with the alliance
Mouri, Nacef; Bindroo, Vishal; Ganesh, Jaishankar - In: Journal of marketing management : MM 31 (2015) 11/12, pp. 1231-1254
Persistent link: https://www.econbiz.de/10011405230
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Muslim tourist perceived value in the hospitality and tourism industry
Eid, Riyad; El-Gohary, Hatem - In: Journal of travel research : a quarterly publication of … 54 (2015) 6, pp. 774-787
Persistent link: https://www.econbiz.de/10011388359
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How to support the management of intangibles
Arancibia Carvajal, Sara; Fernández Nogales, Angel - In: The service industries journal 34 (2014) 3, pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
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Black Friday shopping behaviour among generation y consumers in Botswana : an application of the stimulus-organism-response theory
Jaiyeoba, Olumide Olasimbo; Svotwa, Tendai Douglas; … - In: African journal of business and economic research : AJBER 15 (2020) 4, pp. 45-69
Persistent link: https://www.econbiz.de/10012669741
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The dimensionality of the market orientation construct
Crick, James M. - In: Journal of strategic marketing 29 (2021) 4, pp. 281-300
Persistent link: https://www.econbiz.de/10012515859
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Evaluating service quality and service value in manufacturer-distributor settings : a systems approach
Kivijärvi, Hannu; Virta, Aleksi - In: Journal of business-to-business marketing 28 (2021) 1, pp. 21-46
Persistent link: https://www.econbiz.de/10012584484