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The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees

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Mind the gap : a critical reflection on hotel employee turnover

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Satisfaction with internal communication and hospitality employees' turnover intention : exploring the mediating role of organizational support and job satisfaction

Duarte, Ana Patrícia; Silva, Vítor Hugo - In: Administrative Sciences : open access journal 13 (2023) 10, pp. 1-17

Managing employee turnover is a key function in human resource management (HRM) that has become especially relevant given current staff shortages. The travel and tourism industry has been strongly affected, with many organizations having difficulty attracting and retaining workers. Portugal, as...

Persistent link: https://www.econbiz.de/10014443858

Strategy, training and performance fit

Úbeda García, Mercedes; Claver Cortés, Enrique; … - In: International journal of hospitality management 42 (2014), pp. 100-116

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Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?

Karatepe, Osman M. - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 4-26

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Social media usage in hotel human resources : recruitment, hiring and communication

Gibbs, Chris; MacDonald, Fraser; MacKay, Kelly J. - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 170-184

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Thinking job embeddedness not turnover : towards a better understanding of frontline hotel worker retention

Robinson, Richard N. S.; Kralj, Anna; Solnet, David J.; … - In: International journal of hospitality management 36 (2014), pp. 101-109

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Linking core self-evaluations and work engagement to work-family facilitation : a study in the hotel industry

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Hotel employee work engagement and its consequences

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Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members

Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365

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