Similar Search Results

Measuring service quality perceptions of Indian e-retailers : an evaluative study

Chavadi, Chandan Andanesh; Menon, Sindhu R.; Sirothiya, … - In: Metamorphosis : a journal of management research 18 (2019) 2, pp. 92-102

Persistent link: https://www.econbiz.de/10013384345

Consumer's perception of webiste service quality : an empirical study

Ahmad, Asad; Rahman, Obaidur; Khan, Mohammed Naved - In: Journal of internet commerce 15 (2016) 2, pp. 125-141

Persistent link: https://www.econbiz.de/10011636454

Online shopping experience in India : an examination of consumers world

Dutt, Maani; Singh, Anurupa B.; Joshi, Ambrish - In: International journal of business excellence : IJBEX 21 (2020) 3, pp. 378-393

Persistent link: https://www.econbiz.de/10012250654

A study on website quality and its impact on customer satisfaction with reference to ecommerce companies

Krishnamoorthy, D.; Vigram, R. P. - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 888-895

Persistent link: https://www.econbiz.de/10012543113

Electronic service quality (e-SQ) measurement : a cross-functional review

Nandankar, Sunil; Sachan, Amit; Mukherjee, Arindam; … - In: International journal of quality & reliability management 40 (2023) 1, pp. 148-168

Persistent link: https://www.econbiz.de/10013535629

Effects of perceived service quality, website quality, and reputation on purchase intention : the mediating and moderating roles of trust and perceived risk in online shopping

Qalati, Sikandar Ali; Vela, Esthela Galvan; Dakhan, … - In: Cogent business & management 8 (2021) 1, pp. 1-20

This paper aims to investigate the relationship between antecedents of trust in online shopping and purchase intention …. Specifically, it examines the relationship between perceived service quality, perceived website quality, and perceived reputation …, as well as the mediating role of trust in online shopping and the moderating role of perceived risk between trust and …

Persistent link: https://www.econbiz.de/10012669005

A study on customer's perception of online banking and e-service quality among Chennai customers

Kumar, G.; Shenbagaraman, V. M. - In: International journal of business excellence 11 (2017) 1, pp. 72-94

Persistent link: https://www.econbiz.de/10011710582

A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention

Dhingra, Sanjay; Gupta, Shelly; Bhatt, Ruchi - In: International journal of e-business research : an … 16 (2020) 3, pp. 42-59

Persistent link: https://www.econbiz.de/10012302663

Reviewing the online tourism value chain

Berne-Manero, Carmen; Gómez-Campillo, Maria; Marzo … - In: Administrative Sciences : open access journal 8 (2018) 3/48, pp. 1-18

context. The results show that the measurement of website-perceived quality must include utilitarian and hedonic aspects …

Persistent link: https://www.econbiz.de/10012125315

STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting

Sahi, Geetanjali; Madan, Sushila - In: International journal of business information systems : … 20 (2015) 2, pp. 219-237

Persistent link: https://www.econbiz.de/10011518881