Ranjith Kumar, Rajan; Ganesh, L.S.; Rajendran, … - In: International Journal of Quality & Reliability Management 39 (2021) 6, pp. 1385-1411
Purpose: Industry 4.0 has brought about a paradigm shift in value delivery with the introduction of disruptive technologies. This has resulted in efforts by organizations to re-invent their business processes and reskill their workforce while attempting to realize digital transformation....