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Job and organizational attitudes in relation to financial performance in Greek retail banking : an exploratory empirical investigation

Dimitriades, Zoe S.; Papalexandris, Nancy - In: The international journal of human resource management 23 (2012) 4, pp. 793-807

Persistent link: https://www.econbiz.de/10009503780

Test of a service profit chain model in the Greek banking sector

Dimitriades, Zoe S.; Papalexandris, Nancy - In: EuroMed journal of business 6 (2011) 2, pp. 142-154

Persistent link: https://www.econbiz.de/10009426004

Job and organizational attitudes in relation to financial performance in Greek retail banking: an exploratory empirical investigation

Dimitriades, Zoe S.; Papalexandris, Nancy - In: The international journal of human resource management 23 (2012) 4, pp. 793-808

Persistent link: https://www.econbiz.de/10009819189

Test of a service profit chain model in the Greek banking sector

Dimitriades, Zoe S.; Papalexandris, Nancy - In: EuroMed Journal of Business 6 (2011) 2, pp. 142-154

Purpose – This exploratory research seeks to examine the relationship between employee commitment and financial performance in the Greek retail banking sector. Design/methodology/approach – A total of 331 questionnaires were completed by bank employees. Data were analyzed via confirmatory...

Persistent link: https://www.econbiz.de/10014729681

ARTICLES - Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies

Dimitriades, Zoe S. - In: Quality management journal : QMJ 8 (2001) 2, pp. 19-28

Persistent link: https://www.econbiz.de/10005950998

Employee satisfaction - Total Quality Management (TQM) claims to be a people-oriented management system emphasizing satisfaction of organizational members as one of its core values...

Dimitriades, Zoe S. - In: European quality : the official journal of the European … 7 (2000) 6, pp. 55

Persistent link: https://www.econbiz.de/10005953392

Employee empowerment in the Greek context

Dimitriades, Zoe S. - In: International journal of manpower 26 (2005) 1, pp. 80-92

Persistent link: https://www.econbiz.de/10006813657

The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: a survey

Dimitriades, Zoe S. - In: Employee relations 29 (2007) 5, pp. 469-491

Persistent link: https://www.econbiz.de/10007765306

Managing emotionally intelligent service workers: Personal and positional effects in the Greek context

Dimitriades, Zoe S. - In: Journal of European industrial training 31 (2007) 3, pp. 223

Persistent link: https://www.econbiz.de/10007720232

Managing emotionally intelligent service workers: Personal and positional effects in the Greek context

Dimitriades, Zoe S. - In: Journal of European industrial training 31 (2007) 2-3, pp. 223

Persistent link: https://www.econbiz.de/10007724066

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