M-banking has been highlighted as one of the most promising e-commerce services. However, the adoption of financial mobile services is still far behind market expectations. This study seeks to provide academics and bank managers alike with a better understanding of resistance to m-banking. Based...

The perceived quality has been described as a major determinant of the consumer satisfaction. We have integrated the perceived utility construct from Technology Acceptance Models (TAM) with perceived quality from SERVQUAL literature to describe perceived quality in eBank context. A specific...

El trabajo aborda de forma simult nea los efectos de la inseguridad percibida en el empleo y de la falta de compromiso con la organizaci¢n sobre los comportamientos innovadores, en un ambiente de downsizing anunciado. En concreto, se analiza el caso de IBM Portugal, empresa multinacional que...

This paper summarises and discusses results from a survey of the liquidity buffer practices of debt managers in OECD countries. It includes detailed information on their purpose, cost, level and investment. Where possible and relevant, comparisons are made with the results of an earlier survey...