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Edvardsson, Bo; Gustafsson, Anders; Kristensson, Per; … - In: The handbook of innovation and services : a …, (pp. 301-317). 2010

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Edvardsson, Bo; Gustafsson, Anders; Roos, Lars-Uno - In: International journal of quality and service sciences 2 (2010) 2, pp. 239-258

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Sandén, Bodil; Matthing, Jonas; Edvardsson, Bo - In: Involving customers in new service development, (pp. 99-126). 2006

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Hull, Frank; Edvardsson, Bo; Storey, Chris - In: Involving customers in new service development, (pp. 281-312). 2006

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Edvardsson, Bo; Gustaffson, Anders - In: Services science : fundamentals, challenges and future …, (pp. 137-147). 2007

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Strandvik, Tore (contributor); Holmlund, Maria (contributor) - 2008

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Edvardsson, Bo; Gustafsson, Anders; Enquist, Bo - In: Advances in services innovations, (pp. 165-183). 2007

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Walter, Ute; Edvardsson, Bo; Öström, Åsa - In: Managing service quality : MSQ ; an international journal 20 (2010) 3, pp. 236-258

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Gebauer, Heiko; Edvardsson, Bo; Gustafsson, Anders; … - In: Journal of service research : JSR 13 (2010) 2, pp. 198-215

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