Gratitude is increasingly included in the battery of precepts that explain relational exchanges. However, the literature on commercial exchanges has failed to differentiate between the similar, but distinct, measures of gratitude and indebtedness or recognize their potential for differential...

Purpose: This paper aims to investigate the emerging relevance of gratitude within a contracted, long-term business-to-business context. Specifically, the authors examine the relationships between personality, gratitude and performance in franchisor–franchisee relationships....

Purpose: Framed within the theoretical domain of attribution theory, this study aims to investigate the antecedents of experienced regret following an entrepreneur’s business failure (defined as firm discontinuance, closure or bankruptcy) and the impact of regret on personal well-being....