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Long-horizon predictions of credit default with inconsistent customers
Chi, Guotai; Dong, Bingjie; Zhou, Ying; Jin, Peng - In: Technological forecasting and social change : an … 198 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015076472
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Service staff makes me nervous : exploring the impact of insecure attachment on AI service preference
Deng, Shichang; Zhang, Jingjing; Lin, Zhengnan; Li, … - In: Technological forecasting and social change : an … 198 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015076483
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The impact of customer privacy concerns on service robot adoption intentions : a credence/experience service typology perspective
Yao, Qi; Hu, Chao; Zhou, Wenkai - In: Technological forecasting and social change : an … 198 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015076487
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Customer experience quality with social robots : does trust matter?
Roy, Sanjit; Gaganpreet Singh; Sadeque, Saalem; Gruner, … - In: Technological forecasting and social change : an … 198 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015076494
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The use of artificial intelligence and machine learning in e-commerce marketing
Zhuk, Anton; Yatskyi, Oleh - In: Technology audit and production reserves 3 (2024) 4/77, pp. 33-38
Persistent link: https://www.econbiz.de/10015076533
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How other customers influence customer citizenship behavior in theme parks : the role of customer-customer rapport
Wu, Mao-Ying; Ye, Shitian; Ye, Shun; Li, Qiucheng - In: Journal of destination marketing & management : JDMM 31 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015076721
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Smart host-guest relationship in a rural context : the case of Lebanon
Inversini, Alessandro; Aeberli, Caroline; Talhouk, Salma N. - In: Journal of destination marketing & management : JDMM 31 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10015076737
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Kundenintegration und Kundenbindung : wie Unternehmen von ihren Kunden profitieren
Gelbrich, Katja (ed.); Souren, Rainer (contributor) - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003816960
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Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
Keuper, Frank (ed.); Hogenschurz, Bernhard (ed.) - 2010 - 2., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10003823540
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Beschwerdeverhalten und Kundenbindung : Erfolgswirkungen und Management der Kundenbeschwerde
Brock, Christian - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003823546