Chapter 1 The value of discovery of opportunities and innovation for entrepreneurship in a context of crisis -- Chapter 2 Antecedents and consequences of export-entrepreneurial orientation in times of crisis -- Chapter 3 Effects of the 2008 crisis on the importance of innovation for start-ups --...

Purpose This paper aims to explore how value co-creation processes can influence the generation of dynamic capabilities and the retention of industrial customers. The authors explore this influence with the support of social exchange theory and resource-based view. Design/methodology/approach...