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A hybrid multi-criteria decisi...
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31
An assessment of service quality for international distribution centers in Taiwan : a QFD approach with fuzzy
AHP
Huang, Show-Hui S.
;
Hsu, Wen-Kai K.
- In:
Maritime policy and management : MPM
43
(
2016
)
3/4
,
pp. 509-523
Persistent link: https://www.econbiz.de/10011491325
Saved in:
32
Application of multiple-criteria decision-making techniques and approaches to evaluating of service quality : a systematic review of the literature
Abbas Mardani
;
Ahmad Jusoh
;
Zavadskas, Edmundas Kazimieras
- In:
Journal of business economics and management
16
(
2015
)
5
,
pp. 1034-1068
Persistent link: https://www.econbiz.de/10011386725
Saved in:
33
Software as a service quality factors
evaluation
using analytic hierarchy process
Sucahyo, Yudho Giri
;
Rotinsulu, Yan Yonathan
; …
- In:
International journal of business information systems : …
24
(
2017
)
1
,
pp. 51-68
Persistent link: https://www.econbiz.de/10011719026
Saved in:
34
A knowledge gap model for improving service quality of international distribution centers
Huang, Show-Hui S.
;
Hsu, Wen-Kai K.
- In:
Maritime economics & logistics : a quarterly scientific …
18
(
2016
)
4
,
pp. 476-495
Persistent link: https://www.econbiz.de/10011587536
Saved in:
35
A combined confimatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Raut, Rakesh D.
;
Kamble, Sachin S.
;
Jha, Manoj Kumar
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 347-386
Persistent link: https://www.econbiz.de/10011588612
Saved in:
36
Performance based ranking of healthcare service providers using fuzzy
AHP
methodology
Dhillon, Ajwinder Singh
;
Prasher, Ajay
- In:
Indian journal of economics & business : IJEB
15
(
2016
)
2
,
pp. 197-213
Persistent link: https://www.econbiz.de/10011645835
Saved in:
37
Guiding the guides : developing indicators of tour guides' service quality
Min, Jennifer C. H.
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1043-1062
Persistent link: https://www.econbiz.de/10011687834
Saved in:
38
Evaluating service quality of airports with integrating TOPSIS and VIKOR under fuzzy environment
Kazemi, Abolfazl
;
Attari, Mahdi Yousefi Nejad
; …
- In:
International journal of services, economics and management
7
(
2015/2016
)
2/4
,
pp. 154-166
Persistent link: https://www.econbiz.de/10011688142
Saved in:
39
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
Saved in:
40
Prioritising the factors for analysing service quality of 3PL :
AHP
approach
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Asia-Pacific journal of management research and …
13
(
2017
)
1/2
,
pp. 34-42
Persistent link: https://www.econbiz.de/10011884880
Saved in:
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