The purpose of this study is to propose a newly refined model of relationship selling in the general context between meeting planners and suppliers in Meeting, Incentive, Convention, and Exhibition (MICE) industry .The refined model was tested by using an online survey of a sample of...

Purpose – The purpose of this study is to propose a refined technology acceptance model (TAM) to examine the relationship between factors that affect travelers' use of hotel self-service kiosks. Design/methodology/approach – The target population of the study is domestic travelers whose...