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Ruyter, Ko de
168
Wetzels, Martin
160
de Ruyter, Ko
73
Visconti, Luca M.
28
Grewal, Dhruv
21
Lemmink, Jos
20
Keeling, Debbie Isobel
19
Mahr, Dominik
19
Jong, Ad de
15
Keeling, Debbie I.
15
Streukens, Sandra
15
Chylinski, Mathew
14
Laer, Tom van
14
Patterson, Paul G.
13
van Laer, Tom
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Hilken, Tim
12
Ludwig, Stephan
12
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Wiertz, Caroline
12
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11
Wetzels, M.
9
Yu, Ting
9
van Birgelen, Marcel
9
Birgelen, Marcel van
8
Bloemer, Josée
8
Cox, David
8
Keen, Cherie
8
Daryanto, Ahmad
7
Dolen, Willemijn M. van
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Pauwels, Pieter
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Antioco, Michael
6
Kleijnen, Mirella
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Lindgreen, Adam
6
Oppen, Claudia van
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Rozemeijer, Frank
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Schepers, Jeroen
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ECONIS (ZBW)
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BASE
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11
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
12
Me, myself, and future generations : the role of affinity and effectiveness in the creation of consumer environmental stewardship (CENS)
Hensen, Niek
;
Keeling, Debbie I.
;
Ruyter, Ko de
; …
- In:
Psychology & marketing
33
(
2016
)
5
,
pp. 389-406
Persistent link: https://www.econbiz.de/10011485884
Saved in:
13
Making SENS : exploring the antecedents and impact of store environmental stewardship climate
Hensen, Niek
;
Keeling, Debbie I.
;
Ruyter, Ko de
; …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
4
,
pp. 497-515
Persistent link: https://www.econbiz.de/10011563228
Saved in:
14
Take their word for it : the symbolic role of linguistic style matches in user communities
Ludwig, Stephan
;
Ruyter, Ko de
;
Mahr, Dominik
;
Wetzels, …
- In:
Management information systems : mis quarterly
38
(
2014
)
4
,
pp. 1201-1217
Persistent link: https://www.econbiz.de/10010433221
Saved in:
15
Service firms and customer loyalty programs : a regulatory fit perspective of reward preferences in a health club setting
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 604-616
Persistent link: https://www.econbiz.de/10008747770
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16
Fields of gold : perceived efficacy in virtual teams of field service employees
Schepers, Jeroen
;
Jong, Ad de
;
Ruyter, Ko de
;
Wetzels, …
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 372-389
Persistent link: https://www.econbiz.de/10009383332
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17
Return on interactivity : the impact of online agents on newcomer adjustment
Köhler, Clemens F.
;
Rohm, Andrew J.
;
Ruyter, Ko de
; …
- In:
Journal of marketing
75
(
2011
)
2
,
pp. 93-108
Persistent link: https://www.econbiz.de/10008935841
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18
An assessment of measurement invariance between online and mail surveys
Deutskens, Elisabeth
;
Ruyter, Ko de
;
Wetzels, Martin
-
2005
Persistent link: https://www.econbiz.de/10002728055
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19
The impact of attitud strength on customer-oriented priority setting by decision-makers : an empirical investigation
Birgelen, Marcel van
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of economic psychology : research in economic …
24
(
2003
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10001845697
Saved in:
20
Beyond the call of duty : the impact of perceived support on attitudes and behavior of temporary call center agents
Wetzels, Martin
;
Ruyter, Ko de
- In:
Service quality and management
,
(pp. 227-250)
.
1999
Persistent link: https://www.econbiz.de/10001407695
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