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Customer emotions in service robot encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele; Lin, Zhibin; Li, Yulei; Lu, Xiaoqian; … - In: Journal of service research 25 (2022) 4, pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
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Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo; Jiang, Li; Duhachek, Adam; Lee, Hyejin; … - In: Journal of service research 25 (2022) 4, pp. 649-666
Persistent link: https://www.econbiz.de/10013396030
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Expression modalities : how speaking versus writing shapes word of mouth
Berger, Jonah; Rocklage, Matthew D.; Packard, Grant - In: Journal of consumer research : JCR ; an … 49 (2022) 3, pp. 389-408
Persistent link: https://www.econbiz.de/10013397992
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Publicity about athlete endorsers affects responses to ads via motivational activation
Read, Glenna L.; Kim, Jihoon; Lee, Yen-I; Sun, Shuoya; … - In: Sport marketing quarterly : preferred journal of the … 31 (2022) 2, pp. 101-112
Persistent link: https://www.econbiz.de/10013346950
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Does vivid imagination deter visitation? : the role of mental imagery processing in virtual tourism on tourists' behavior
Zheng, Chunhui; Chen, Zengxiang; Zhang, Yuling; Guo, Yongrui - In: Journal of travel research : a quarterly publication of … 61 (2022) 7, pp. 1528-1541
Persistent link: https://www.econbiz.de/10013390839
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Effects of data visualizations on jurors' judgments
Christensen, Travis; Rose, Anna M.; Sanderson, Kerri-Ann - In: Behavioral research in accounting 34 (2022) 1, pp. 23-41
Persistent link: https://www.econbiz.de/10013332069
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An evaluation model for measuring the impact of omnichannel information processing on digital shopping decision
Kishor, Jugal; Bhardwaj, Saket Kumar; Sharma, Swati - In: International journal of procurement management 17 (2023) 2, pp. 255-276
Persistent link: https://www.econbiz.de/10014313642
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Research on long- and short-term music preference recommendation method integrating music emotional attention
Yang, Yan - In: International journal of networking and virtual … 28 (2023) 2/4, pp. 381-397
Persistent link: https://www.econbiz.de/10014436534
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Emotional user experience of innovative humancomputer interactions : a multi-component approach
Dupré, Damien; Sinclair, Gary - In: Journal of customer behaviour 20 (2021) 3, pp. 197-219
Persistent link: https://www.econbiz.de/10014424087
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The role of emotions in augmented reality
Soon, Pei-Shan; Lim, Weng Marc; Gaur, Sanjaya Singh - In: Psychology & marketing 40 (2023) 11, pp. 2387-2412
Persistent link: https://www.econbiz.de/10014432408