Similar Search Results

Exploring the roles of marketing and selling capabilities in delivering critical customer centric performance and brand performance outcomes for B2B firms

Siahtiri, Vida; O'Cass, Aron; Ngo, Liem Viet - In: Journal of strategic marketing 22 (2014) 5, pp. 379-395

Persistent link: https://www.econbiz.de/10010417135

A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10014301512

The sequential logic of quality constructs in sales business relationships : model and findings

Ferro-Soto, Carlos; Padín, Carmen; Svensson, Göran; … - In: International journal of procurement management 19 (2024) 4, pp. 473-498

Persistent link: https://www.econbiz.de/10015064916

Does making less effort entail satisfaction? : a large empirical study on client relationship services

Ardelet, Caroline; Benavent, Christophe - In: International journal of market research 65 (2023) 1, pp. 83-99

Persistent link: https://www.econbiz.de/10014233821

Does sex matter? : the role of sexual and relationship satisfaction on living apart together relationship transitions

Ciritel, Alexandra-Andreea - In: Comparative population studies : CPoS ; open acess … 47 (2022), pp. 485-512

and relationship satisfaction in understanding LAT relationship transitions into coresidence or separation in Germany. The … estimated. The results underline the fact that sexual satisfaction is not related to LAT partners' decision to move in together …; however, higher levels of relationship satisfaction are positively related to the decision of moving in with a partner. The …

Persistent link: https://www.econbiz.de/10014279174

An examination of the relationship between co-creation and well-being : an application in the case of tourism

Dekhili, Sihem; Hallem, Yousra - In: Journal of travel and tourism marketing 37 (2020) 1, pp. 33-47

Persistent link: https://www.econbiz.de/10012289256

The combined effect of product returns experience and switching costs on B2B customer re-purchase intent

Russo, Ivan; Confente, Ilenia; Gligor, David M.; … - In: The journal of business & industrial marketing 32 (2017) 5, pp. 664-676

Persistent link: https://www.econbiz.de/10011692481

Returns management in a business-to-business context : its impact on customer satisfaction

Vachon, Stephan; Hajmohammd, Sara; Patry, Karine - In: International journal of integrated supply management : … 8 (2013) 4, pp. 173-192

Persistent link: https://www.econbiz.de/10010359673

Cultural influences on B2B service quality-satisfaction-loyalty

Lee, Myungho; Kang, Mincheol; Kang, Ju Young - In: The service industries journal 39 (2019) 3/4, pp. 229-249

Persistent link: https://www.econbiz.de/10012203278

Conceptual framework for unlocking customer satisfaction drivers in digital vendor-managed inventory systems

Osarenkhoe, Aihie; Fjellström, Daniella; Gioeli, Tove; … - In: Administrative Sciences : open access journal 14 (2024) 8, pp. 1-29

There are calls in the extant literature for further exploration into the factors influencing customer satisfaction in … primary drivers of satisfaction, perceptions of service quality, and indicators of trust and commitment in B2B IVS. It …, focusing on efficiency, user-friendliness, and timeliness as key satisfaction drivers. Trust in the customer …

Persistent link: https://www.econbiz.de/10015071516