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A blockchain-based evaluation approach for customer delivery satisfaction in sustainable urban logistics
Tian, Zonggui; Zhong, Runyang; Barenji, Ali Vatankhah; … - In: International journal of production research 59 (2021) 7, pp. 2229-2249
Persistent link: https://www.econbiz.de/10012501239
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A study of logistics service quality dimensions impacting customer satisfaction in instant food delivery : the Indian perspective
Khan, Mohd Ziyauddin - In: International journal of logistics economics and … 10 (2023) 2, pp. 109-123
Persistent link: https://www.econbiz.de/10014318411
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How to achieve customer satisfaction? : perspective of logistics outsourcing performance
Świtała, Marcin; Cichosz, Marzenna; Trzęsiok, Joanna - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 15 (2019) 1, pp. 39-51
Persistent link: https://www.econbiz.de/10012153959
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Identification of innovativeness provided by logistics service providers
Wasielewska-Marszałkowska, Iwona - In: European research studies 24 (2021) 1, pp. 40-52
Persistent link: https://www.econbiz.de/10012512678
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Perceptions of service providers and customers of key success factors of third-party logistics relationships : an empirical study
Rajesh, R.; Pugazhendhi, S.; Ganesh, Kamala; Yves, Ducq; … - In: International journal of logistics : research and … 14 (2011) 4, pp. 221-250
Persistent link: https://www.econbiz.de/10009412837
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Logistics service quality and its effects on customer satisfacation in the manufacturing companies' supply chains : empirical evidence frpm Greece
Politis, Yannis; Giovanis, Apostolos; Binioris, Spyridon - In: Journal of modelling in management 9 (2014) 2, pp. 215-237
Persistent link: https://www.econbiz.de/10010413644
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Role of Third Party Logistics Providers with Advanced IT to Increase Customer Satisfaction in Supply Chain Integration
Sheikh, Zaryab - 2011
The main area of change in organizational strategy is the extensive use of third party logistics providers who are … using advanced information technology tools and integration of supply chain to enhance customer satisfaction. By outsourcing … the logistics operations, companies can focus on their core competencies and other important areas of organization which …
Persistent link: https://www.econbiz.de/10013123566
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Flexibility and quality in logistics and relationships
Yu, Kangkang; Cadeaux, Jack; Song, Hua - In: Industrial marketing management : the international … 62 (2017), pp. 211-225
Persistent link: https://www.econbiz.de/10011707139
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Logistics sourcing of e-commerce firms considering promised delivery time and environmental sustainability
Gong, Canran; Song, Huaming; Chen, Daqiang; Day, Steven … - In: European journal of operational research : EJOR 317 (2024) 1, pp. 60-75
Persistent link: https://www.econbiz.de/10014634619
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Determinants of Fifth Party Logistics (5PL) : service providers for Supply Chain Management
Hosie, Peter J.; Sundarakani, Balan; Tan, Albert Wee Kwan; … - In: International journal of logistics systems and management 13 (2012) 3, pp. 287-316
Persistent link: https://www.econbiz.de/10010193048