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Service Quality : The Cornerstone of Customer-Centric Retail Strategy for Supermarket Retailers in India

Shenoy, Seema; Sequeira, A. H.; Devaraj, K. - 2021

The Supermarket retailers in India are on a rollercoaster ride with competition intensifying in the industry and a … supermarket retailers in India and facilitate them to choose the best strategies to ride on. This paper draws heavily from … enabling supermarket retailers in India attain competitive advantage. Adding strength to the research is the result derived …

Persistent link: https://www.econbiz.de/10014171621

Understanding customer-perceived values for apparel retailing in India

Singh, Abhishek Kumar; Patel, Bharat Singh; Samuel, Cherian - In: International journal of retail and distribution management 50 (2022) 11, pp. 1337-1357

Persistent link: https://www.econbiz.de/10013407374

Assessing the mediating impact of satisfaction on the relationship between retail service quality and customer loyalty : a study of organised apparel multi-brand retail stores in I...

Bhatia, Mayank; Bhatt, Kedar - In: International journal of business and emerging markets … 15 (2023) 2, pp. 175-193

Persistent link: https://www.econbiz.de/10014306813

A Discriminant Analysis Of High End And Budget Stores In Apparel Retail In India Using Retail Service Quality Scale Model

Band, Gayathri; Timane, Rajesh; Wandhe, Dr. Priyanka; … - 2021

Service Quality is a blend of two words, Service and Quality where we discover accentuation on the accessibility of value services to definitive users. RSQS scale has been used for identifying the discriminant service quality factors differentiating the consumer perception of high end apparel...

Persistent link: https://www.econbiz.de/10014088717

Perceived service process in e-service delivery system : B2C online retailers performance ranking by TOPSIS

Gupta, Piyush; Sachan, Amit; Mishra, Vivek - In: International journal of services technology and … 29 (2024) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10015060736

The impact of online shopping convenience on satisfaction, loyalty, and word-of-mouth in Indian context

Deshwal, Pankaj; Prakash, Shantanu; Agrawal, Isha - In: International journal of business and globalisation : IJBG 36 (2024) 1, pp. 27-38

Persistent link: https://www.econbiz.de/10015057559

Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai

Murthy, Kota Sreenivasa; Kumar, K. Sai - In: International journal of business competition and … 8 (2023) 3, pp. 132-146

Persistent link: https://www.econbiz.de/10015064260

Economic analysis of a low carbon path to 2050 : a case for China, India and Japan

Saveyn, Bert; Paroussos, Leonidas; Ciscar, Juan-Carlos - In: Energy economics 34 (2012), pp. 451-458

Persistent link: https://www.econbiz.de/10009693578

CGE modeling of market access in services

Christen, Elisabeth; Francois, Joseph F.; Hoekman, … - 2012

This paper examines how the applied multi-sector computable general equilibrium (CGE) literature has moved into quantification of the impacts of greater market access for services. This includes discussion of multisector linkages to the service sector, as well both measuring barriers to trade...

Persistent link: https://www.econbiz.de/10009568824

Liberalizing Bangladesh's services trade : is joining trade in services agreement the way to go?

Jansen van Rensburg, Susara J.; Rossouw, Riaan; … - In: South Asia economic journal : journal of the Institute … 21 (2020) 1, pp. 99-121

Persistent link: https://www.econbiz.de/10012229841