Narrow search
Showing 1 - 10 of 72,172
Cover Image
Services research in tourism : advocating the integration of the supplier side
Zehrer, Anita; Muskat, Birgit; Muskat, Matthias - In: Journal of vacation marketing : an international journal 20 (2014) 4, pp. 353-363
Persistent link: https://www.econbiz.de/10010421437
Cover Image
Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism : a case of Jeju Island
Moon, Hyoungeun; Han, Heesup - In: Tourism management perspectives : TMP 28 (2018), pp. 71-82
Persistent link: https://www.econbiz.de/10011942417
Cover Image
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron; Sok, Phyra - In: Tourism management : research, policies, practice 51 (2015), pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Cover Image
Service inclusion for tourists with disabilities : scale development and validation
Awan, Maheen Iqbal; Shamim, Amjad; Saleem, Muhammad Shoaib - In: The journal of services marketing 36 (2022) 7, pp. 977-990
Persistent link: https://www.econbiz.de/10013407632
Cover Image
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen; Anh Thi Tu Le; Truong Trong Hoang - In: International journal of productivity and quality … 39 (2023) 4, pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Cover Image
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel; San, Rana Allahyari; Okumus, Fevzi; … - In: Journal of vacation marketing 25 (2019) 1, pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Cover Image
ASQual : measuring tourist perceived service quality in an airport setting
George, Bapu P.; Henthorne, Tony L.; Panko, Thomas R. - In: International journal of business excellence 6 (2013) 5, pp. 526-536
Persistent link: https://www.econbiz.de/10010231384
Cover Image
Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd; Nasir, Mohd; Kumar, Mukesh - In: International journal of productivity and quality … 34 (2021) 4, pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
Cover Image
Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case
Zhang, Juyan; Adhikari, Dharma; Fahmy, Shahira; Kang, Seok - In: Journal of vacation marketing 26 (2020) 4, pp. 473-488
Persistent link: https://www.econbiz.de/10012265245
Cover Image
Mapping heritage tourism service quality using the Kano model : a case study of Indian tourism
Pandey, Ashutosh; Sahu, Rajendra - In: International journal of services and operations … 37 (2020) 2, pp. 264-283
Persistent link: https://www.econbiz.de/10012521924