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31
Visitors' loyalty and price perceptions : the role of customer engagement
Bergel, Maxi
;
Brock, Christian
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 575-589
Persistent link: https://www.econbiz.de/10012204737
Saved in:
32
Customer value : encounter satisfaction : overall satisfaction : examining the relationship in
tourism
destinations
Zouni, Georgia
;
Tsogas, Markos Marios H.
;
Lykoudi, …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
Saved in:
33
Destination satisfaction and revisit intention of tourists : does the quality of airport services matter?
Seetanah, Boopen
;
Teeroovengadum, Viraiyan
;
Nunkoo, Robin
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 134-148
Persistent link: https://www.econbiz.de/10012157328
Saved in:
34
Service failures and recovery in hospitality and
tourism
: a review of literature and recommendations for future research
Koc, Erdogan
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 513-537
Persistent link: https://www.econbiz.de/10012176674
Saved in:
35
Management and quality of services in Pristina's hotelier industry
Hasanaj, Petrit
;
Kuqi, Bekë
;
Ahmetaj, Besmir
- In:
Prizren social science journal
2
(
2018
)
1
,
pp. 52-71
Persistent link: https://www.econbiz.de/10011901391
Saved in:
36
Assessing sustainable
tourism
development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
37
Heritage site management : from dark
tourism
to transformative service experience?
Magee, Roxanna
;
Gilmore, Audrey
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 898-917
Persistent link: https://www.econbiz.de/10011416854
Saved in:
38
Exploring modularity in services: cases from
tourism
Avlonitis, Viktor
;
Hsuan Mikkola, Juliana
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10011702232
Saved in:
39
Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers
Hutchinson, Joe
;
Lai, Fujun
;
Wang, Youcheng
- In:
Tourism management : research, policies, practice
30
(
2009
)
2
,
pp. 298-308
Persistent link: https://www.econbiz.de/10003838396
Saved in:
40
Value, satisfaction and behavioral intentions in an adventure
tourism
context
Williams, Paul
;
Soutar, Geoffrey N.
- In:
Annals of tourism research : ATR ; a social sciences journal
36
(
2009
)
3
,
pp. 413-438
Persistent link: https://www.econbiz.de/10009533904
Saved in:
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