Purpose: This study aims to examined the impact of business intelligence (BI) and supply chain ambidexterity (SCA) on operational performance (OP), contributing to dwarf knowledge in small- and medium-sized enterprises (SMEs) in the context of emerging economies. The mediating role of SCA was...

chapter 1 Introduction -- part SECTION 1 The management role in performance improvement -- chapter 2 Leadership -- chapter 3 The relationship between strategy and performance improvement -- chapter 4 Performance measurement -- part SECTION 2 Improvement as damage -- chapter 5 Super? ciality --...

The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide...