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Retaining customers in UK fina...
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Farquhar, Jillian Dawes
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International Journal of Bank Marketing
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11
Acquiring and retaining customers in UK banks : an exploratory study
Farquhar, Jillian Dawes
;
Panther, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
1
,
pp. 9-21
Persistent link: https://www.econbiz.de/10003597007
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12
The multi-layered nature of the internet-based democratization of brand management
Asmussen, Bjoern
;
Harridge-March, Sally
;
Occhiocupo, …
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1473-1483
Persistent link: https://www.econbiz.de/10009757064
Saved in:
13
Blaming me, blaming you! : the pendulum of blame in payday lending
Brown, Jane
;
Apostolidis, Chrysostomos
;
Farquhar, …
- In:
Marketing theory
21
(
2021
)
4
,
pp. 517-538
Persistent link: https://www.econbiz.de/10012660661
Saved in:
14
Explicating the resource integration process during self-service socialisation : conceptual framework and research propositions
Van Tonder, Estelle
;
Saunders, Stephen Graham
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 516-523
Persistent link: https://www.econbiz.de/10012417373
Saved in:
15
Modeling airline crisis management capability : brand attitude, brand credibility and intention
Kao, Grace Hsiu-Ying
;
Wang, Stephen W.
;
Farquhar, …
- In:
Journal of air transport management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012384222
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16
Triangulation in industrial qualitative case study research : widening the scope
Farquhar, Jillian Dawes
;
Michels, Nicolette
;
Robson, Julie
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 160-170
Persistent link: https://www.econbiz.de/10012285148
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17
Working up a debt : students as vulnerable consumers
Robson, Julie
;
Farquhar, Jillian Dawes
;
Hindle, Christopher
- In:
Journal of marketing for higher education
27
(
2017
)
2
,
pp. 274-289
Persistent link: https://www.econbiz.de/10011794838
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18
Selective demarketing : when customers destroy value
Farquhar, Jillian Dawes
;
Robson, Julie
- In:
Marketing theory
17
(
2017
)
2
,
pp. 165-182
Persistent link: https://www.econbiz.de/10011771404
Saved in:
19
Acquiring and retaining customers in UK banks: An exploratory study
Farquhar, Jillian Dawes
;
Panther, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
1
,
pp. 9-21
Persistent link: https://www.econbiz.de/10007897002
Saved in:
20
The more, the merrier? An exploratory study into managing channels in UK financial services
Farquhar, Jillian Dawes
;
Panther, Tracy
- In:
The international review of retail, distribution and …
17
(
2007
)
1
,
pp. 43-62
Persistent link: https://www.econbiz.de/10007718982
Saved in:
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