In the literature, relationship oriented firms are being advised to exploit organizational learning as a route through which to acquire the knowledge required to survive in rapidly changing and/or highly competitive markets. There is, however, only limited anecdotal evidence of the positive...

The recognition by Western nation governments of the increasingly important role of small and medium-sized enterprises (SMEs) in job creation in post-Fordist economies has led to an expansion of public sector funding for training programs for owners or managers. Research into the cognitive style...